RINKU PREMIUM OUTLETS® MITSUBISHI ESTATE SIMON CENTER

SERVICES | RINKU PREMIUM OUTLETS®

INFORMATION CENTER

Located next to Gap on the Main Side 1st floor.
Information Center provides various information to Customers. Stroller and Wheelchair rental are also available.

TAX-FREE STORES

At these Tax-free stores, if you meet the below conditions, you can shop Tax-free.
Please show your passport to the cashier when you shop.

  • For general goods (clothes, shoes, bags, accessories, etc) ; 5,000JPY or more excluding tax at the same store.
  • For consumable goods (food, beverages, alcohol, cosmetics, etc); 5,000JPY or more excluding tax, but 500,000JPY or less excluding tax at the same store.

This list is in alphabetical order.

Ace Adidas Aigle Anna Sui Anteprima Armani Outlet As Know As Asics Bally Banana Republic Be Be Be Radiance Beams Billabong Birkenstock Boss Outlet Pop Up Store Bridgestone Golf Plaza Brooks Brothers Camper Canterbury Casio Watch Cecil Mcbee Chez Toi Ciaopanic Citizen Claire's Clarks Coach Coach Men's Coach Pop-Up Store Cole Haan Columbia Sportswear Crocs Dazzlin Dc Desigual Diana Diesel Dolce&Gabbana Dou Dou Dunhill E Hyphen World Gallery Ecruefil Edwin Ellesse Emoda Ermenegildo Zegna Etro Folli Follie Francfranc Franklin&Marshall Fukuske Furla G-Star Raw Gallardagalante Gap Gas Guess Gunze Hugo Boss Interplanet Italiya Jeanasis Jill by Jill Stuart Journal Standard Jun Kanematsu Karl Kani Kastane Kate Spade New York Katharine Hamnett Shoes Collection Ketty L'equipe Lacoste Lanvin Collection Laundry Lautreamont Le Coq Sportif Le Creuset Lego LeSportsac Levi's Mammut Mayson Grey McGregor Men's Bigi Mercuryduo Michael Kors Miki House Misch Masch Mitsumine Moga Mountain Hardwear Moussy Munsingwear Murua Mystic Nano・Universe Nara Camicie Natural Beauty Basic New Balance Newyorker Nice Claup Nicole Nudie Jeans co Olive des Olive Oliver Peoples Onitsuka Tiger Opaque Peach John Pearly Gates Polo Ralph Lauren Children Puma Quiksilver Ralph Lauren Rattle Trap Ray Cassin Red Valentino Regal Rienda Rodeo Crowns Roomy's Rope Rope Picnic Royal Copenhagen Royal Party Salvatore Ferragamo Company Store Samantha Thavasa Samsonite Sanrio Scotch Grain Seiko Shel'tter Shimamura Music Skechers Sly Sorel Spick and Span Spiral Girl St. Cousair Studio Clip Swarovski Tachikichi Tag Heuer Tasaki Taylor Made Tempur The Cosmetics Company Store The North Face Theory Timberland Tissot Tokyosoir Tommy Hilfiger Triumph Tsumori Chisato Ugg Under Armour Ungrid United Arrows Urban Research Verite Vicky Wacoal Wedgwood Zero Halliburton Zucca Zwilling J.A. Henckels

FREE Wi-Fi SPOT

Available in most areas.

CURRENCY EXCHANGE

Available automated foreign currency exchanger in Information Center.
USD($), EUR(€), CNY(¥), HKD(HK$), TWD(NT$), THB(฿), KRW(₩), IDR(Rp), MYR(RM), SGD($), AUD($), GBP(£)

  • *Credit limit: 100,000 JPY per transaction (incl. fees), exchange to JPY only

FLIGHT INFORMATION

Located in Information Center.
You can check the arrival and departure time of Kansai Airport.

CREDIT CARDS

Visa, MasterCard, American Express, Diners, JCB and Discover cards are acceptable at most stores.

ATM

International cards are acceptable.

[Senshu Ikeda Bank]  Located in the Food Court on Main Side 1st floor.

  • ・Weekdays 9:30AM - 8:00PM
  • ・Saturday,Sunday and holidays 9:30AM - 5:00PM

[Seven Bank]  Located next to the restrooms on Sea side 1st floor, and in the Food Court on Main Side 1st floor.
Click here to check which cards are acceptable.

LOCKERS

【Main Side】

In Food Court on the 1st floor.

Size Height Width Depth Number of lockers Price(JPY)
Large 84cm 35cm 64cm 50 500
Small 31cm 35cm 45cm 2 300

Next to Samantha Thavasa on the 1st floor

Size Height Width Depth Number of lockers Price(JPY)
Extra Large 113cm 35cm 64cm 4 800
Large 84cm 35cm 64cm 32 500
Medium 55cm 35cm 64cm 4 400
Extra Small 25cm 35cm 64cm 2 200

Next to central restrooms on the 1st floor.

Size Height Width Depth Number of lockers Price(JPY)
Large 84cm 35cm 64cm 10 500

Next to central restrooms on the 2nd floor.

Size Height Width Depth Number of lockers Price(JPY)
Large 84cm 35cm 64cm 10 500

【Sea Side】

Next to restrooms on the 1st floor.

Size Height Width Depth Number of lockers Price(JPY)
Extra Large 113cm 35cm 64cm 4 800
Large 84cm 35cm 64cm 1 500
Medium 55cm 35cm 64cm 5 400
Small 31cm 35cm 64cm 1 300
Extra Small 25cm 35cm 64cm 2 200

Next to Mitsumine on the 2nd floor.

Size Height Width Depth Number of lockers Price(JPY)
Large 84cm 35cm 64cm 10 500
Small 31cm 35cm 64cm 1 300

Next to United Arrows on the 2nd floor.

Size Height Width Depth Number of lockers Price(JPY)
Medium 53cm 35cm 45cm 6 400
Small 31cm 35cm 45cm 10 300

If your baggage is larger than a locker or all lockers are full, you can leave it at Information Center for 800JPY with some conditions.
All baggage must be collected during opening hours.

PRAYER ROOM

Used for activities such as prayer.

Please ask for details at Information Center in advance.

RESTAURANT AND CAFE INGREDIENT PICTOGRAMS

We have prepared ingredient pictogram sheets for people with allergies and religious dietary habits so that people can make choices more easily.

TELEPHONE INTERPRETING

Available at any stores when you shop.Please feel free to ask a staff.
(Available in English, Chinese, Korean, Portuguese, Spanish, Thai. Free)

TAXI

Available from behind Samantha Thavasa on the Main Side 1st floor.

PARKING

Parking fees: 400JPY per hour

Three hours of free parking with a purchase of 2,000JPY or more at each store.

All day free parking with purchase of 50,000JPY or more at each store.
*Please present the parking ticket to the cashier at each store.

PUBLIC TELEPHONES

Located next to Information Center in Main Side Area.
International call is available only when you use the international calling cards.

NURSING ROOM

[Main Side on the 1st floor]

Located behind Dolce & Gabbana (For both Men and Women), Inside the ladies' restrooms in Food Court(Women only).

[Sea Side on the 2nd floor]

Located next to United Arrows. (For both Men and Women)

*Hot water for formula and microwave are available in the room.Please ask details to the staff at Information Center.

DIAPER CHANGING

Available in each of restrooms and nursing rooms.

FIRST-AID STATION

First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact Information Center.

STROLLER RENTAL

Can be borrowed free of charge at Information Center, and strollers with coin-operated are available in some areas.

Appropriate age: up to 3 years old.
Deposit:
1,000JPY is required at Information Center, but it will be refunded when you return the stroller.
Insert a 100JPY coin to release the stroller when you use coin-locked storoller.

  • *Please return the stroller to same place where you borrowed.
  • *Please note that occasionally all the strollers may be in use.

BARRIER-FREE

Parking Facilities

Equipped at designated areas.
Our parking attendants will assist those who may need it.

Wheelchair Rental

Can be borrowed free of charge at Information Center.

  • *Please return the wheelchair to same place where you borrowed.
  • *Please note that occasionally all the wheelchairs may be in use.

Toilets

Multipurpose toilet is equipped at each restroom.

Passageways

All streets have slopes for wheelchairs.

Restaurants and Cafes

All restaurants and cafes are wheelchair-accessible.

Guide Dogs and Service Dogs

Guide dogs and service dogs are welcome in all stores, restaurants and cafes.

CLOTHING ALTERATIONS

Can be made at Mom's Reform with alteration charge.

DELIVERY SERVICE

Accepted at Mom's Reform.

  • *Items can be delivered only to addresses within Japan.

TO PET OWNERS

You are allowed to bring pets into the Premium Outlets, but entry to stores (with one exception) is not permitted.
Please keep in mind that other visitors may dislike or be allergic to animals, and please observe the following guidelines.

  • Do not allow your pet to cause injury to other visitors (especially children).
  • Fierce dogs are not allowed.
  • Leave your pet with a responsible companion while you are shopping.
  • The owner is responsible for collecting and disposing of pet waste.
  • Do not tie up your pet at the entrance to stores.
  • Keep your pet on a leash.
  • Observing the above guidelines to pet etiquette will enable you and other visitors to enjoy shopping at Premium Outlets.
  • Pets are not allowed into the store, with the exception of Dog Dept.

SMOKING

Only permitted in the designated smoking areas where ash trays are provided. Please do not smoke while walking around Premium Outlets.

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