INFORMATION CENTER
Located next to Gap on the Main Side 1st floor.
Information Center provides various information to Customers. Free wheelchair rental is available.
TAX-FREE STORES
At these Tax-free stores, if you meet the below conditions, you can shop Tax-free. Please show your passport to the cashier when you shop.
Need to purchase in one day at the same store. (excluding tax)
① General items (clothes, shoes, bags, etc.)： 5,000JPY～unlimited
② Consumable items (food, cosmetics, etc.) ：5,000JPY～500,000JPY
If one purchase including general items and consumable items ：5,000JPY～500,000JPY
Special packing required. Cannot be used in Japan, must be taken out of Japan within 30 days after purchase.
Ace Bags & Luggage
Adidas
Agnès b
Aigle
Alexanderwang
Alfredobannister
Anteprima
Arc'teryx
Armani
As Know As
Asics
Bally
Banana Republic
Be Be
Beams
Birkenstock
Black & White
Bridgestone Golf Plaza
Brooks Brothers
Burberry
Calvin Klein
Camper
Canterbury
Casio Watch
Chez Toi
Ciaopanic
Citizen
Clarks
Coach
Coach Men Modern Active
Coach Men's
Cole Haan
Columbia Sportswear
Crocs
Dazzlin
Descente
Desigual
Diana
Diesel
Diffusione Tessile
Dolce＆Gabbana
Dou Dou
Dunhill
Edwin
Ellesse
Emoda
Ermenegildo Zegna
Escada
Etro
Fendi
Francfranc
Fukuske
Furla
G-Star Raw
Gallardagalante
Gap
Guess
Gunze
Hawkins
Hugo Boss
Humor
Iittala
Ined
Interplanet
Jeanasis
Jimmy Choo
Journal Standard
Jun
Karl Kani
Kastane
Kate Spade New York
Katharine Hamnett Shoes Collection
Kenzo
Ketty
Kipling
Lacoste
Lanvin Collection
Lautreamont
Le Coq Sportif
Le Creuset
Lego
LeSportsac
Levi's
Longchamp
Mammut
Mayson Grey
Men's Bigi
Mercuryduo
Michael Kors
Miki House
Misch Masch
Mitsumine
Mountain Hardwear
Moussy
Munsingwear
Murua
Mystic
Nano・Universe
Natural Beauty Basic
New Balance
New Balance Golf
New Era
Newyorker
Nice Claup
Nicole
Nudie Jeans co
Olive des Olive
Onitsuka Tiger
Opaque
Peach John
Pearly Gates
Pet Paradise
Prada Outlet（Prada/Miu Miu）
Puma
Quiksilver
Ralph Lauren Home
Ray Cassin
Regal
Rienda
Rockport
Rodeo Crowns
Rope
Rope Picnic
Royal Copenhagen
Saint Laurent
Salvatore Ferragamo
Samantha Thavasa
Samsonite
Sanrio
Scotch Grain
Seiko
Sergio Rossi
Shel'tter
Shimamura Music
Skechers
Sly
Sorel
Spick and Span
St. Cousair
Studio Clip
Stussy
Swarovski
Tachikichi
Tag Heuer
Tasaki
Taylor Made
The Cosmetics Company Store
The North Face
Theory
Timberland
Tissot
Tokyosoir
Tommy Hilfiger
Triumph
Tumi
Ugg
Under Armour
Ungrid
United Arrows
Urban Research
Vans
Verite
Versace
Vicky
Wacoal
Wedgwood
Zero Halliburton
Zwilling J.A. Henckels
FREE Wi-Fi SPOT
Available in most areas.
CREDIT CARDS
Visa, MasterCard, American Express, Diners, JCB and Discover cards are acceptable at most stores.
ATM
International cards are acceptable.
[Senshu Ikeda Bank] Located in the Food Court on Main Side 1st floor.
- ・Weekdays 9:30AM - 8:00PM
- ・Saturday,Sunday and holidays 9:30AM - 5:00PM
[Seven Bank] Located next to the restrooms on Sea side 1st floor, and in the Food Court on Main Side 1st floor.
Click here to check which cards are acceptable.
LOCKERS
【Main Side】
In order to prevent luggage being switched or stolen, please store your suitcase and big belongings to the lockers.
In Food Court on the 1st floor.
| Size | Height | Width | Depth | Number of lockers | Price(JPY) |
|---|---|---|---|---|---|
| Large | 84cm | 35cm | 64cm | 50 | 500 |
| Small | 31cm | 35cm | 45cm | 2 | 300 |
Next to Samantha Thavasa on the 1st floor
| Size | Height | Width | Depth | Number of lockers | Price(JPY) |
|---|---|---|---|---|---|
| Extra Large | 113cm | 35cm | 64cm | 2 | 800 |
| Large | 84cm | 35cm | 64cm | 16 | 500 |
| Medium | 55cm | 35cm | 64cm | 2 | 400 |
| Extra Small | 31cm | 35cm | 64cm | 2 | 300 |
Next to central restrooms on the 1st floor.
| Size | Height | Width | Depth | Number of lockers | Price(JPY) |
|---|---|---|---|---|---|
| Large | 84cm | 35cm | 64cm | 10 | 500 |
Next to central restrooms on the 2nd floor.
| Size | Height | Width | Depth | Number of lockers | Price(JPY) |
|---|---|---|---|---|---|
| Large | 84cm | 35cm | 64cm | 10 | 500 |
【Sea Side】
Next to Welcome Center on the 1st floor.
| Size | Height | Width | Depth | Number of lockers | Price(JPY) |
|---|---|---|---|---|---|
| Extra Large | 113cm | 35cm | 64cm | 4 | 800 |
| Large | 84cm | 35cm | 64cm | 1 | 500 |
| Medium | 55cm | 35cm | 64cm | 5 | 400 |
| Small | 31cm | 35cm | 64cm | 1 | 300 |
| Extra Small | 25cm | 35cm | 64cm | 2 | 200 |
Next to Mitsumine on the 2nd floor.
| Size | Height | Width | Depth | Number of lockers | Price(JPY) |
|---|---|---|---|---|---|
| Large | 84cm | 35cm | 64cm | 10 | 500 |
| Small | 31cm | 35cm | 64cm | 1 | 300 |
Next to United Arrows on the 2nd floor.
| Size | Height | Width | Depth | Number of lockers | Price(JPY) |
|---|---|---|---|---|---|
| Medium | 53cm | 35cm | 45cm | 6 | 400 |
| Small | 31cm | 35cm | 45cm | 10 | 300 |
Next to Sergio Rossi on the 1st floor.
| Size | Height | Width | Depth | Number of lockers | Price(JPY) |
|---|---|---|---|---|---|
| Extra Large | 113cm | 35cm | 64cm | 2 | 800 |
| Large | 84cm | 35cm | 64cm | 14 | 500 |
| Medium | 55cm | 35cm | 64cm | 2 | 400 |
| Small | 31cm | 35cm | 64cm | 2 | 300 |
If your baggage is larger than a locker or all lockers are full, you can leave it at Information Center for 800JPY with some conditions.
All baggage must be collected during opening hours.
PRAYER ROOM
Used for activities such as prayer.
RESTAURANT AND CAFE INGREDIENT PICTOGRAMS
We have prepared ingredient pictogram sheets for people with allergies and religious dietary habits so that people can make choices more easily.
TELEPHONE INTERPRETING
Available at any stores when you shop.Please feel free to ask a staff.
(Available in English, Chinese, Korean, Portuguese, Spanish, Thai, Indonesian, Vietnamese. Free)
TAXI
Available from P4 on Sea Side 1st floor.
PARKING
Parking fees: 400JPY per hour
Three hours of free parking with a purchase of 2,000JPY or more at each store.
All day free parking with purchase of 50,000JPY or more at each store. *Please present the parking ticket to the cashier at each store.
PUBLIC TELEPHONES
Located next to Information Center in Main Side Area.
International call is available only when you use the international calling cards.
NURSING ROOM
[Main Side on the 1st floor]
Located behind Dolce & Gabbana (For both Men and Women), Inside the ladies' restrooms in Food Court(Women only).
[Sea Side on the 1st floor]
Located next to Longchamp. (For both Men and Women)
[Sea Side on the 2nd floor]
Located next to United Arrows. (For both Men and Women)
*Hot water for formula and microwave are available in the room.Please ask details to the staff at Information Center.
DIAPER CHANGING
Available in each of restrooms and nursing rooms.
FIRST-AID STATION
First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact Information Center.
STROLLER RENTAL
Can be borrowed free of charge strollers with coin-operated are available in some areas.
Appropriate age : Up to 3 years old.
How to use : Insert a 100JPY coin to release the stroller when you use coin-locked storoller, it will be refunded when you return the stroller.
- *Please return the stroller to same place where you borrowed.
- *Please note that occasionally all the strollers may be in use.
BARRIER-FREE
Parking Facilities
Equipped at designated areas.
Our parking attendants will assist those who may need it.
Wheelchair Rental
Can be borrowed free of charge at Information Center.
- *Please return the wheelchair to same place where you borrowed.
- *Please note that occasionally all the wheelchairs may be in use.
Toilets
Multipurpose toilet is equipped at each restroom.
Passageways
All streets have slopes for wheelchairs.
Restaurants and Cafes
All restaurants and cafes are wheelchair-accessible.
Guide Dogs and Service Dogs
Guide dogs and service dogs are welcome in all stores, restaurants and cafes.
CLOTHING ALTERATIONS
Can be made at Mom's Reform with alteration charge.
DELIVERY SERVICE
Accepted at Mom's Reform.
- *Items can be delivered only to addresses within Japan.
TO PET OWNERS
You are allowed to bring pets into the Premium Outlets, but entry to stores (with one exception) is not permitted.
Please keep in mind that other visitors may dislike or be allergic to animals, and please observe the following guidelines.
- Do not allow your pet to cause injury to other visitors (especially children).
- Fierce dogs are not allowed.
- Leave your pet with a responsible companion while you are shopping.
- The owner is responsible for collecting and disposing of pet waste.
- Do not tie up your pet at the entrance to stores.
- Keep your pet on a leash.
- Observing the above guidelines to pet etiquette will enable you and other visitors to enjoy shopping at Premium Outlets.
- Pets are not allowed into the store, with the exception of Pet Paradise.
SMOKING
Only permitted in the designated smoking areas where ash trays are provided. Please do not smoke while walking around Premium Outlets.
