SERVICES

Located next to Adidas Golf on the Main Side 1st floor.
Currency Exchange Machine is available.
Information Center provides various information to Customers. Free wheelchair rental is available.

Located next to Kitkat on the Sea Side 1st floor.
Currency Exchange Machine is available.
Provide luggage storage and International delivery service. (Paid service)

At these Tax-free stores, you can enjoy Tax-free shopping under the following conditions. Please present your passport to the cashier when you pay.

Need to purchase in one day at the same store. (excluding tax)
① General items (clothes, shoes, bags, etc.): 5,000JPY~unlimited
② Consumable items (food, cosmetics, etc.): 5,000JPY~500,000JPY
If one purchase including general items and consumable items: 5,000JPY~500,000JPY
Special packing required. Cannot be used in Japan, must be taken out of Japan within 30 days after purchase.

Available in Food Court.

Visa, Mastercard, American Express, Diners, JCB and Discover cards are acceptable at most stores.

Can be used at most stores.

International cards are acceptable.

[Seven Bank] Located in the Food Court on the 1st floor of Main Side area.
Click here to check which cards are acceptable.

[Main Side] In the Information Center on the 1st floor.
[Sea Side] In the Welcome Center on the 1st floor.

【Main Side】

In order to prevent luggage being switched or stolen, please store your suitcase and big belongings to the lockers.
In Food Court on the 1st floor.

Next to Samantha Thavasa on the 1st floor

Next to central restrooms on the 1st floor.

【Sea Side】

Near Logos on the 1st floor.

Next to Plaza on the 2nd floor.

Next to United Arrows on the 2nd floor.

Next to Sergio Rossi on the 1st floor.

In the welcome center, located next to Kitkat on the Sea Side 1st floor.
Service offered by 「TUMOCA Express」.
One luggage charged JPY800 a day.

• *Additional storage for your purchases are also possible.
• *Cashless payment only, do not accept cash.

Next to Tully's Coffee on the 1st floor of Sea Side area that can be used for praying.

Available at any stores when you shop.Please feel free to ask a staff.
(Available in English, Chinese, Korean, Portuguese, Spanish, Thai, Indonesian, Vietnamese. Free)

Available from P4 on Sea Side 1st floor.

Parking fees: 400JPY per hour

Three hours of free parking with a purchase of 2,000JPY or more at each store.

All day free parking with purchase of 50,000JPY or more at each store.
*Please present the parking ticket to the cashier at each store.

Located next to Information Center on the first floor of the Main Side.
International call is available only when you use the international calling cards.

[Main Side on the 1st floor]

Located behind Yogibo Store (For both Men and Women), Inside the ladies' restrooms in Food Court (Women only).

[Sea Side on the 1st floor]

Located next to Longchamp. (For both Men and Women)

[Sea Side on the 2nd floor]

Located next to United Arrows. (For both Men and Women)

*Hot water for formula and microwave are available in the room. Please ask details to the staff at Information Center.

Available in each of restrooms and nursing rooms.

First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact Information Center.

Coin-operated strollers are available in the following places.
[Main Side] Next to Samantha Thavasa store, next to information center on the 1st floor, and near Anteprima store.
[Sea Side] Near P4 parking lot and next to Longchamp store.
Appropriate age: 4 months to 48 months.
How to use: Insert a 100JPY coin to release the stroller when you use coin-locked stroller, it will be refunded when you return the stroller.

• *Please return the stroller to same place where you borrowed.
• *Please note that occasionally all the strollers may be in use.

Parking Facilities

Equipped at designated areas.
Our parking attendants will assist those who may need it.

Wheelchair Rental

Can be borrowed free of charge at Information Center.Coin-operated wheelchairs are available in P4 Sea Side 1st floor. 100 JPY coin is required to use as a deposit.

• *Please return the wheelchair to same place where you borrowed.
• *Please note that occasionally all the wheelchairs may be in use.

Toilets

Multipurpose toilet is equipped at each restroom.

Passageways

All streets have slopes for wheelchairs.

Restaurants and Cafes

All restaurants and cafes are wheelchair-accessible.

Guide Dogs and Service Dogs

Guide dogs and service dogs are welcome in all stores, restaurants and cafes.

Can be made at Mamanoreform with alteration charge.

【Delivery within Japan】

Accepted at Mamanoreform, located next to Pandora on the Main Side 1st floor.

【International Delivery Service】

Accepted in the welcome center, located next to Kitkat on the Sea Side 1st floor.
Service offered by 「TUMOCA Express」.

• *Not eligible for tax-free shopping if you send your tax-free items.
• *Cashless payment only, do not accept cash.

You are allowed to bring your pets into Premium Outlets® and some stores.
Observing the below guidelines to pet etiquette will enable you and other visitors to enjoy shopping at Premium Outlets.

• Do not allow your pet to cause injury to other visitors (especially children).
• Leave your pet with a responsible companion while you are shopping.
• The owner is responsible for collecting and disposing of pet waste.
• Do not tie up your pet at the entrance to stores.
• Keep your pet on a leash.
• Pets are allowed into some stores, please check with the store in advance.
• Service dogs are allowed to enter all stores.
• When shopping inside the stores with your pet, please carry them in a pet cart or bag, and do not expose their face and body.

Only permitted in the designated smoking areas where ash trays are provided. Please do not smoke while walking around Premium Outlets.