INFORMATION CENTER
Located next to Food Court.
Information Center provides various information to Customers. Stroller and Wheelchair rental are also available.
TAX-FREE STORES
At these Tax-free stores, if you meet the below conditions, you can shop Tax-free. Please show your passport to the cashier when you shop.
Need to purchase in one day at the same store. (excluding tax)
① General items (clothes, shoes, bags, etc.)： 5,000JPY～unlimited
② Consumable items (food, cosmetics, etc.) ：5,000JPY～500,000JPY
If one purchase including general items and consumable items ：5,000JPY～500,000JPY
Special packing required. Cannot be used in Japan, must be taken out of Japan within 30 days after purchase.
31 Sons de Mode
Ace
Alfredobannister
Anteprima
Arc'teryx
As Know As
Asics
Beams
Birkenstock
Bose
Brooks Brothers
Callaway
Cath Kidston
Child Woman
Citizen
Clarks
Coach
Columbia Sportswear
Crocodile
Diana
Diesel
Dog Dept
Edwin
Ef-de
Ellesse
Enoteca & Cases
Fossil
Fukuske
Furla
G-Shock
Graniph
Heather
Ined
Ingni
Interplanet
Jack Bunny
Jins
Journal Standard
Kate Spade New York
Kipling
Le Creuset
Lowrys Farm
Madras
McGregor
Men's Bigi
Michael Kors
Miki House
Mitsumine
Nano・Universe
Pearly Gates
Polo Ralph Lauren
Puma
Queens Court
Rageblue
Ray Cassin
Reebok
Regal
Rose Bud
Royal Copenhagen
Samantha Thavasa
Samsonite
Scotch Grain
Seiko
Showa Nishikawa
Skechers
Spick and Span
Staub
Swatch
Takeo Kikuchi
Tasaki
The Body Shop
Timberland
Tissot
Tommy Hilfiger
Triumph
Tumi
Under Armour
United Arrows
Untitled by Nextdoor
Urban Research
Viaggio Blu
Vicky
Victorinox
Wacoal
Zwilling J.A. Henckels
FREE Wi-Fi SPOT
Available in most areas.
CREDIT CARDS
Visa, MasterCard, American Express, Diners, JCB and Discover cards are acceptable at most stores.
ATM
International cards are acceptable.
[Seven Bank] Located in the Seven Eleven.
Click here to check which cards are acceptable.
[E-net] Located next to Food Court.
LOCKERS
In Food Court, in front of restrooms.
| Size | Height | Width | Depth | Number of lockers | Price |
|---|---|---|---|---|---|
| Large | 80cm | 35cm | 51cm | 8 | 500JPY |
| Medium | 50cm | 35cm | 42cm | 12 | 400JPY |
| Small | 29cm | 35cm | 42cm | 10 | 300JPY |
If your baggage is larger than a locker or all lockers are full, you can leave it at Information Center for 800JPY with some conditions.
All baggage must be collected during opening hours.
RESTAURANT AND CAFE INGREDIENT PICTOGRAMS
We have prepared ingredient pictogram sheets for people with allergies and religious dietary habits so that people can make choices more easily.
TELEPHONE INTERPRETING
Available at any stores when you shop.Please feel free to ask a staff.
(Available in English, Chinese, Korean, Portuguese, Spanish, Thai. Free)
TAXI
Available from beside P1 Car Parking.
NURSING ROOM
Located inside Information Center and next to Godiva(Women only).
- *Hot water for formula and microwave are available in the room.Please ask details to the staff at Information Center.
DIAPER CHANGING
Available in each of restrooms and nursing rooms.
FIRST-AID STATION
First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact Information Center.
STROLLER RENTAL
Can be borrowed free of charge at Information Center, and strollers with coin-operated are available in some areas.
Appropriate age: up to 3 years old.
Deposit:
1,000JPY is required at Information Center, but it will be refunded when you return the stroller.
Insert a 100JPY coin to release the stroller when you use coin-locked storoller.
- *Please return the stroller to same place where you borrowed.
- *Please note that occasionally all the strollers may be in use.
BARRIER-FREE
Parking Facilities
Equipped at designated areas.
Our parking attendants will assist those who may need it.
Wheelchairs
Can be borrowed free of charge at Information Center.
Coin-operated wheelchairs are also available at some areas. 100 JPY coin is required to use as a deposit.
- *Please return the wheelchair to same place where you borrowed.
- *Please note that occasionally all the wheelchairs may be in use.
Restrooms
Multipurpose toilet is equipped at each restroom.
Slopes
All streets have slopes for wheelchairs.
Restaurants and Cafes
All restaurants and cafes are wheelchair-accessible.
Guide Dogs and Service Dogs
Guide dogs and service dogs are welcome in all stores, restaurants and cafes.
CLOTHING ALTERATIONS
Can be made at Mom's Reform with alteration charge.
DELIVERY SERVICE
Accepted at Mom's Reform and Seven-Eleven.
- *Items can be delivered only to addresses within Japan.
TO PET OWNERS
You are allowed to bring pets into Premium Outlets, but entry to stores (with one exception) is not permitted.
Please keep in mind that other visitors may dislike or be allergic to animals, and please observe the following guidelines.
- Do not allow your pet to cause injury to other visitors (especially children).
- Fierce dogs are not allowed.
- Leave your pet with a responsible companion while you are shopping.
- The owner is responsible for collecting and disposing of pet waste.
- Do not tie up your pet at the entrance to stores.
- Keep your pet on a leash.
- Observing the above guidelines to pet etiquette will enable you and other visitors to enjoy shopping at Premium Outlets.
- Pets are not allowed into the stores except Dog Dept.
SMOKING
Only permitted in the designated smoking areas where ash trays are provided. Please do not smoke while walking around Premium Outlets.
