INFORMATION CENTER
Located on the ground floor near main entrance.
Information Center provides various information to Customers. wheelchair rental is available.
TAX-FREE STORES
At these Tax-free stores, if you meet the below conditions, you can shop Tax-free. Please show your passport to the cashier when you shop.
Need to purchase in one day at the same store. (excluding tax)
① General items (clothes, shoes, bags, etc.)： 5,000JPY～unlimited
② Consumable items (food, cosmetics, etc.) ：5,000JPY～500,000JPY
If one purchase including general items and consumable items ：5,000JPY～500,000JPY
Special packing required. Cannot be used in Japan, must be taken out of Japan within 30 days after purchase.
23Ku
Abahouse
Ace
Adabat
Agnes B. Voyage
Alcali
Alfredobannister
Anteprima
Aquascutum
As Know As
Asics
Asics Walking
Azul by Moussy
Bally
Banana Republic
Barbour
Barnyardstorm
Bayflow
Beams
Billabong
Brooks Brothers
Casio Watch
Chez Toi
Ciaopanic
Citizen
Coach
Coach Men's Pop-Up
Cobra Puma Golf
Colony 2139
Columbia Sportswear
Crocs
D'urban
Daks
Descente
Diana
Diesel
Dog Dept
Dou Dou
Edifice
Edwin
Furla
G-Star Raw
Gallardagalante
Gap
Gelato Pique
Geox
Global Work
Graniph
Guess
Hartmann
Helly Hansen
Hugo Boss
Iena
Iittala
Indivi
Ined
Ingni
Interplanet
Journal Standard
Jun
Karl Kani
Kate Spade New York
Keen
Lacoste
Lautreamont
Le Creuset
Levi's
Lily Brown
Lowrys Farm
Marmot
Mayson Grey
McGregor
Melrose
Men's Bigi
Men's Melrose
Mercibeaucoup,
Michael Kors
Miki House
Mila Owen
Mitsumine
Moussy
Munsingwear
Nano・Universe
Ne-net
New Balance
New Balance Golf
New Era
Newyorker
Nudie Jeans co
Oakley
Olive des Olive
Orobianco
Paul Stuart
Pearly Gates
Polo Ralph Lauren
Puma
Queens Court
Ray Cassin
Regal
Rope
Royal Copenhagen
Samantha Thavasa
Samsonite
Sanrio
Seiko
Seven-Eleven
Shel'tter
Ships
Skechers
Sly
Snidel
Spick and Span
Staub
Studio Clip
Tachikichi
Takashimaya
Takeo Kikuchi
Taylor Made
Tempur
The North Face
Tommy Hilfiger
Tumi
Ugg
Under Armour
United Arrows
Untitled
Urban Research
Vans
Verite
Victorinox
Wacoal
Wedgwood
X-girl
Zero Halliburton
Zucca
Zwilling J.A. Henckels
FREE Wi-Fi
Available near Food Court.
Show your passport at Information Center for access to the password for free Wi-Fi service.
- *password will be valid for 6 hours.
FLIGHT INFORMATION
Located in food court.
You can check the arrival and departure time of Narita Airport.
CREDIT CARDS
Visa, MasterCard, American Express, Diners, JCB and Discover cards are acceptable at most stores.
ATM
International cards are acceptable.
[Seven Bank] Located next to New Era, and in Seven-Eleven.
Hours: 9:30AM-8:00PM
Click here to check which cards are acceptable.
[Chiba Bank] Located next to New Era.
Hours: 9:30AM-5:00PM
LOCKERS
Behind Information Center.
| Size | Height | Width | Depth | Number of lockers | Price |
|---|---|---|---|---|---|
| Extra Large | 114cm | 54cm | 60cm | 7 | 800JPY |
| Large | 78cm | 35cm | 49cm | 20 | 500JPY |
| Medium | 56cm | 54cm | 60cm | 7 | 600JPY |
| 51cm | 35cm | 43cm | 12 | 400JPY | |
| Small | 37cm | 35cm | 43cm | 16 | 300JPY |
Next to Coach.
| Size | Height | Width | Depth | Number of lockers | Price |
|---|---|---|---|---|---|
| Large | 78cm | 35cm | 58cm | 20 | 500JPY |
Next to United Arrows
| Size | Height | Width | Depth | Number of lockers | Price |
|---|---|---|---|---|---|
| Extra Large | 114cm | 54cm | 60cm | 11 | 800JPY |
| Large | 78cm | 35cm | 58cm | 20 | 500JPY |
| Medium | 56cm | 54cm | 60cm | 11 | 600JPY |
If your baggage is larger than a locker or all lockers are full, you can leave it at Information Center for 800JPY with some conditions.
All baggage must be collected during opening hours.
PRAYER ROOM
Located in front of Keiyo Bank that may be used for activities such as prayer.
RESTAURANT AND CAFE INGREDIENT PICTOGRAMS
We have prepared ingredient pictogram sheets for people with allergies and religious dietary habits so that people can make choices more easily.
TELEPHONE INTERPRETING
Available at any stores when you shop.Please feel free to ask a staff.
(Available in English, Chinese, Korean, Portuguese, Spanish, Thai, Indonesian, Vietnamese. Free)
TAXI
Available from near Bus Stop No.5, in front of P1 Car Parking.
NURSING ROOM
Located in front of Mom’s Reform and next to Ecco(For both Men and Women).
- *Hot water for formula and microwave are available in the room.Please ask details to the staff at Information Center.
DIAPER CHANGING
Available in each of restrooms and nursing rooms.
FIRST-AID STATION
First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact Information Center.
STROLLER RENTAL
Can be borrowed free of charge strollers with coin-operated are available in some areas.
Appropriate age : Up to 3 years old.
How to use : Insert a 100JPY coin to release the stroller when you use coin-locked storoller, it will be refunded when you return the stroller.
- *Please return the stroller to same place where you borrowed.
- *Please note that occasionally all the strollers may be in use.
BARRIER-FREE
Parking Facilities
Equipped at designated areas.
Our parking attendants will assist those who may need it.
Wheelchair Rental
Can be borrowed free of charge at Information Center.
Coin-operated wheelchairs are also available at some areas. 100 JPY coin is required to use as a deposit.
- *Please return the wheelchairs to same place where you borrowed.
- *Please note that occasionally all the wheelchairs may be in use.
Toilets
Multipurpose toilet is equipped at each restroom.
Passageways
All streets have slopes for wheelchairs.
Restaurants and Cafes
All restaurants and cafes are wheelchair-accessible.
Guide Dogs and Service Dogs
Guide dogs and service dogs are welcome in all stores, restaurants and cafes.
CLOTHING ALTERATIONS
Can be made at Mom's Reform with alteration charge.
DELIVERY SERVICE
Accepted at Mom's Reform and Seven-Eleven.
- *Items can be delivered only to addresses within Japan.
TO PET OWNERS
You are allowed to bring pets into Premium Outlets, but entry to stores (with one exception) is not permitted.
Please keep in mind that other visitors may dislike or be allergic to animals, and please observe the following guidelines.
- Do not allow your pet to cause injury to other visitors (especially children).
- Fierce dogs are not allowed.
- Leave your pet with a responsible companion while you are shopping.
- The owner is responsible for collecting and disposing of pet waste.
- Do not tie up your pet at the entrance to stores.
- Keep your pet on a leash.
- Observing the above guidelines to pet etiquette will enable you and other visitors to enjoy shopping at Premium Outlets.
- Pets are not allowed into the stores, with the exception of Dog Dept.
SMOKING
Only permitted in the designated smoking areas where ash trays are provided. Please do not smoke while walking around Premium Outlets.
