SERVICES

Located near the main entrance.
The Information Center provides various information to Customers.
Wheelchair rental is available.

At these Tax-free stores, you can enjoy Tax-free shopping under the following conditions. Please present your passport to the cashier when you pay.

Need to purchase in one day at the same store. (excluding tax)
① General items (clothes, shoes, bags, etc.): 5,000JPY~unlimited
② Consumable items (food, cosmetics, etc.): 5,000JPY~500,000JPY
If one purchase including general items and consumable items: 5,000JPY~500,000JPY
Special packing required. Cannot be used in Japan, must be taken out of Japan within 30 days after purchase.

Available in all areas.

Available in the Food Court.

Located in the Food Court.
You can check the arrival and departure time of the flights from Narita Airport.

Visa, Mastercard, American Express, Diners Club, JCB and Discover cards are acceptable at most stores.

Can be used at most stores.

International cards are acceptable.

[Seven Bank] Located next to Override, and in Seven-Eleven.
Hours: next to Override 9:30AM~9:00PM, in Seven-Eleven 9:30AM~8:00PM
Click here to check which cards are acceptable.

[Chiba Bank] Located next to Override.
Hours: 9:30AM~9:00PM

Located next to Override, and one more located in the Lounge.
Hours: 9:30AM~9:00PM
*Only available for changing foreign currency to Japanese Yen

Located behind the Information Center for resting.

Services

• Lockers
• Currency exchange machine
• Private workspace (Telecube)
• Vending machine

Notice for users

• No pets allowed.
• Please share seats with other users.

Lounge (Behind Information Center)

Next to Calvin Klein

Next to United Arrows

If your baggage is larger than the lockers or if all lockers are full, you can leave it at the Information Center for 1,000JPY each.
All baggage must be collected during opening hours.

Located behind the Information Center that can be used for praying.

Available at any stores when you shop. Please feel free to ask a staff.
(Available in English, Chinese, Korean, Portuguese, Spanish, Thai, Indonesian, Vietnamese. Free to use.)

Available from near Bus Stop No.5, in front of No.1 (P1) parking lot.

Located in front of Mamanoreform and next to Ecco(For both Men and Women).

• *Hot water for formula and microwave are available in the room.Please ask for details at the Information Center.

Available in each of restrooms and nursing rooms.

First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact the Information Center.

Coin-operated strollers are available near Gap, near the priority space of No.2 (P2) parking lot, near the priority space of No.8 (P8) parking lot, and near Asics.
Appropriate age: 4 months to 48 months.
How to use : Insert a 100JPY coin to release the lock, the coin will be refunded when you return the stroller.

• *Please return the stroller to same place where you borrowed.
• *Please note that occasionally all the strollers may be in use.

Parking Facilities

Priority spaces are equipped at designated areas.
Our parking attendants will assist those who may need it.

Wheelchair Rental

Can be borrowed free at the Information Center.
Coin-operated wheelchairs are also available at some areas. 100 JPY coin is required to release the lock, the coin will be refunded when you return the wheelchair.

• *Please return the wheelchairs to same place where you borrowed.
• *Please note that occasionally all wheelchairs may be in use.

Toilets

Multipurpose toilet is equipped at each restroom.

Passageways

All streets have slopes for wheelchairs.

Restaurants and Cafes

All restaurants and cafes are wheelchair-accessible.

Guide Dogs and Service Dogs

Guide dogs and service dogs are welcome in all stores, restaurants and cafes.

Can be made at Mamanoreform with alteration charge.

Accepted at Mamanoreform and Seven-Eleven.

• *Items can be delivered only to addresses in Japan.

You are allowed to bring your pets into Premium Outlets^® and some stores.
Please follow the guidelines below for all visitors enjoying shopping at Premium Outlets.

• Do not allow your pet to cause injury to other visitors (especially children).
• Leave your pet with a responsible companion while you are shopping.
• The owner is responsible for collecting and disposing of pet waste.
• Do not tie up your pet.
• Keep your pet on a leash.
• Pets are allowed into some stores, please check with the store in advance.
• Guide dogs and service dogs are allowed to enter all stores.

Only permitted in the designated smoking areas. Please do not smoke while walking around Premium Outlets.