SERVICES

Information Center

The Information Center is located opposite the Food Gallery. Click here to check the location.
The Information Center provides various information to visitors. Stroller rental, wheelchair rental are also available.
Rented items must be returned at least 15 minutes before closing time.

Stroller Rental

Strollers can be borrowed free of charge from the Information Center. A deposit of 1,000yen is required, but this will be refunded when you return the stroller.

Appropriate age
Age 1 month to approx. 3 years (up to 100cm tall)
Type A strollers and 3-wheel buggies are available.

  • To ensure safe use of the strollers, there are restrictions on height as well as age.
  • Please return the stroller to the same Information Center where you borrowed it.
  • No advance reservations. Please note that occasionally all the strollers may be in use.

Wheelchair Rental

Wheelchairs can be borrowed free of charge from the Information Center.
(A total of 5 wheelchairs are available.)

  • No advance reservations.
  • Please note that at busy times all the strollers may be in use.

ATM

ATMs are located next to the Food Gallery. Hours of business (9:30 ? 21:00)
Click here to check the location.

[Sumitomo Mitsui Bank] (2 ATMs)

Lockers

Lockers are available next to the Food Gallery.
Click here to check the location.

  • 4 large lockers (height:80.5cm / width42cm / depth:48.5cm)300yen
  • 12 medium lockers(height:54.5cm / width:42cm / depth:42cm)200yen
  • 20 small lockers(height:32.5cm / width:42cm / depth:42cm)100yen

*Lockers are available for use until 21:00.

Baby Room

The Baby Room is located in the Information Center and is equipped with hot water and a microwave.
Click here to check the location.

Tailoring

Alterations can be performed for a charge at Mom's Reform.

Delivery Service

A delivery service is available at Mom's Reform.
Delivery is only available within Japan.

Taxis

Click here to view parking facilities.
Bus stop / Taxi stand: P2 (No.2 Car Parking)

Baby Changing Facilities

Baby changing facilities are available in each of the six restrooms and in the Baby Room.

Public Telephones

Public telephones are available next to the Food Gallery.

International phone calls can be paid for either in cash or using a prepaid telephone card.
(Prepaid telephone cards cannot be purchased on the premises.)

Bus

Buses run from Sanda Station and Sannnomiya. Click here here for details.

First-aid Station

If you are unwell or hurt, please inform the nearest attendant or contact the Information Center. We will be happy to assist you.

Automatic Vending Machines

Automatic vending machines selling sanitary towels, disposable cameras, disposable diapers, pantyhose, etc. are installed next to the Food Gallery.

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Barrier-free Environment

Parking Facilities

Disabled parking facilities are available in No.1 Car Parking (P1).
Our parking attendants will be happy to assist you with priority entry.

Wheelchair Rental

Wheelchairs can be loaned from the Information Center. (5 wheelchairs are available free of charge.)

Toilets

A multipurpose toilet is provided at each of the six restrooms.
*An ostomate toilet is provided at the restrooms next to the Food Gallery

Slopes

All passageways have slopes for wheelchairs.

Guide Dogs and Service Dogs

Guide dogs and service dogs are welcome in all stores, restaurants and cafes.

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To Pet Owners

You are allowed to bring pets into the shopping center, but entry to stores (with one exception) is not permitted.
Please keep in mind that other visitors may dislike or be allergic to animals, and please observe the following guidelines.

  • Do not allow your pet to cause injury to other visitors (especially children).
  • Fierce dogs are not allowed.
  • Leave your pet with a responsible companion while you are shopping.
  • Pets are not allowed into the stores, with the exception of the As Know As store.
  • The owner is responsible for collecting and disposing of pet waste.
  • Do not tie up your pet at the entrance to stores.
  • Keep your pet on a leash.

Observing the above guidelines to pet etiquette will enable you and other visitors to enjoy shopping at Premium Outlets.

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Smoking

Smoking is only permitted in the designated smoking areas where ash trays are provided. For safety reasons, please do not smoke while walking around the shopping center.

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