KOBE-SANDA PREMIUM OUTLETS® MITSUBISHI ESTATE SIMON CENTER KOBE-SANDA PREMIUM OUTLETS® MITSUBISHI ESTATE SIMON CENTER

SERVICES | KOBESANDA PREMIUM OUTLETS® | PREMIUM OUTLETS®

INFORMATION CENTER

Located opposite Food Gallery.
Information Center provides various information to Customers. Stroller rental, wheelchair rental are also available.

TAX-FREE STORES

At these Tax-free stores, if you meet the below conditions, you can shop Tax-free.
Please show your passport to the cashier when you shop.

  • For general goods (clothes, shoes, bags, accessories, etc) ; 5,000JPY or more excluding tax at the same store.
  • For consumable goods (food, beverages, alcohol, cosmetics, etc); 5,000JPY or more excluding tax, but 500,000JPY or less excluding tax at the same store.

This list is in alphabetical order.

Ace / Adabat / Adidas / Aigle / Anna Sui / Armani Factory Store / Art Berg / As Know As / Asics Walking / Bally / Barclay / Barneys New York / Beams / Bottega Veneta / Brooks Brothers / Callaway / Celine / Chez Toi / Ciaopanic / ck Calvin Klein Watches / Coach / Cole Haan / Columbia Sportswear / Desigual / Diana / Diesel / Dou Dou / Dunhill / Edifice / Edwin / Enoteca & Cases / Ermenegildo Zegna / Ete / Etro / Feiler / Fissler / Folli Follie / Free's Mart / Furla / Gelato Pique / Givenchy / Gucci / Hamilton / Heliopole / Hugo Boss / Hydrogen / Iena / Indivi by Nextdoor / Issey Miyake / Jimmy Choo / Journal Standard / Junmen / Kate Spade New York / Lacoste / Laura Ashley / Lautreamont / Le Creuset / Levi's / Loewe / Logos / Longines / Loro Piana / Lowrys Farm / Margaret Howell / Mayson Grey / McGregor / Men's Bigi / Men's Melrose / Michael Kors / Moncler / Moussy / Nara Camicie / Natural Beauty Basic / Nikon / Oakley / Paul & Joe / Paul Smith / Pearly Gates / Prada Outlet(Prada/Miu Miu) / Proportion Body Dressing / Queens Court / Ralph Lauren / Reebok / Rockport / Rodeo Crowns / Rope / Royal Copenhagen / Royal Party / Saint Laurent / Salvatore Ferragamo Company Store / Samantha Thavasa / Samsonite / Sly / Snidel / Spick and Span / Staub / Swarovski / Swatch / Takeo Kikuchi by Nextdoor / Tasaki / Taylor Made / The Cosmetics Company Store / Theory / Timberland / Tommy Hilfiger / Tsumori Chisato / Tumi / United Arrows / Untitled by Nextdoor / Valentino / Versace / Viaggio Blu / Victorinox / Vis / Vivienne Westwood / Wacoal / Y's / Zwilling J.A. Henckels

FREE WI-FI SPOT

Available in Food Gallery, Near Longines, Godiva and Barneys New York.

CREDIT CARDS

Visa, MasterCard, American Express, Diners, JCB and Discover cards are acceptable at most stores.

ATM

International cards are unacceptable.

[Sumitomo Mitsui Bank]  Located next to Food Gallery.
Hours 9:30 AM-9:00PM.

[Aeon Bank]  Located next to Ciaopanic.
Hours 9:30 AM-9:00PM.

LOCKERS

Next to Food Gallery.

Size Height Width Depth Number of lockers Price
Large 80.5cm 42cm 48.5cm 16 500JPY
Medium 54.5cm 42cm 42cm 12 400JPY
Small 32.5cm 42cm 42cm 20 300JPY

If your baggage is larger than a locker or all lockers are full, you can leave it at Information Center for 800JPY with some conditions.
When you leave it at Information Center, it must be locked in advance.
All baggage must be collected during opening hours.

RESTAURANT AND CAFE INGREDIENT PICTOGRAMS

We have prepared ingredient pictogram sheets for people with allergies and religious dietary habits so that people can make choices more easily.

TELEPHONE INTERPRETING

Available at any stores when you shop.Please feel free to ask a staff.
(Available in English, Chinese, Korean, Portuguese, Spanish, Thai. Free)

TAXI

Available from P3 Car Parking and P4 Car Parking.

NURSING ROOM

Located inside Information Center (Women only), next to Ciaopanic and next to Godiva.(For both Men and Women)

  • *Hot water for formula and microwave are available in the room.Please ask details to the staff at Information Center.

DIAPER CHANGING

Available in each of restrooms and nursing rooms.

FIRST-AID STATION

First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact Information Center.

STROLLER RENTAL

Can be borrowed free of charge at Information Center, and strollers with coin-operated are available in some areas.

Appropriate age: up to 3 years old.
Restriction: Up to 100cm tall and 15kg weight
Deposit:
1,000JPY is required at Information Center, but it will be refunded when you return the stroller.
Insert a 100JPY coin to release the stroller when you use coin-locked storoller.

  • *Please return the stroller to same place where you borrowed.
  • *Please note that occasionally all the strollers may be in use.

BARRIER-FREE

Parking Facilities

Equipped at designated areas.
Our parking attendants will assist those who may need it.

Wheelchairs

Can be borrowed free of charge at Information Center.
Coin-operated wheelchairs are also available at some areas. 100 JPY coin is required to use as a deposit.

  • *Please return the stroller to same place where you borrowed.
  • *Please note that occasionally all the strollers may be in use.

Restrooms

Multipurpose toilet is equipped at each restroom.

Slopes

All streets have slopes for wheelchairs.

Restaurants and Cafes

All restaurants and cafes are wheelchair-accessible.

Guide Dogs and Service Dogs

Guide dogs and service dogs are welcome in all stores, restaurants and cafes.

CLOTHING ALTERATIONS

Can be made at Mom's Reform with alteration charge.

DELIVERY SERVICE

Accepted at Mom's Reform.

  • *Items can be delivered only to addresses within Japan.

TO PET OWNERS

You are allowed to bring pets into Premium Outlets, but entry to stores (with one exception) is not permitted.
Please keep in mind that other visitors may dislike or be allergic to animals, and please observe the following guidelines.

  • Do not allow your pet to cause injury to other visitors (especially children).
  • Fierce dogs are not allowed.
  • Leave your pet with a responsible companion while you are shopping.
  • The owner is responsible for collecting and disposing of pet waste.
  • Do not tie up your pet at the entrance to stores.
  • Keep your pet on a leash.
  • Observing the above guidelines to pet etiquette will enable you and other visitors to enjoy shopping at Premium Outlets.

SMOKING

Only permitted in the designated smoking areas where ash trays are provided. Please do not smoke while walking around Premium Outlets.

KOBE-SANDA
PREMIUM
OUTLETS®

7-3, Kouzudai,
Kita-Ku, Kobe-Shi, Hyogo, Japan

651-1515

HOURS

Jan.-Dec. 10:00AM-8:00PM
Closing Day: Once a year, on the third Thursday in February.
Click here for more information

210 OUTLET STORES

A sophisticated town modeled after Pasadena, a high-class residential suburb of Los Angeles. Visitors can enjoy shopping many international and Japanese brands.