INFORMATION CENTER
Located next to Food Court.
Information Center provides various information to Customers. Free wheelchair rental is available.
TAX-FREE STORES
At these Tax-free stores, if you meet the below conditions, you can shop Tax-free. Please show your passport to the cashier when you shop.
Need to purchase in one day at the same store. (excluding tax)
① General items (clothes, shoes, bags, etc.)： 5,000JPY～unlimited
② Consumable items (food, cosmetics, etc.) ：5,000JPY～500,000JPY
If one purchase including general items and consumable items ：5,000JPY～500,000JPY
Special packing required. Cannot be used in Japan, must be taken out of Japan within 30 days after purchase.
A Bathing Ape Pirate Store
A.v.v
Ace
Adidas
Aquascutum
As Know As
Asics
Bally
Banana Republic
Be Be
Beams
Billabong
Birkenstock
Brooks Brothers
Callaway
Child Woman
Ciaopanic
Citizen
Claire's
Coach
Coach Men's
Cole Haan
Columbia Sportswear
D'urban
Desigual
Diesel
Diffusione Tessile
Dolce＆Gabbana
Dou Dou
Dr.Ci:Labo
Edifice et Iena
Edwin
Ef-de
Escada
Etro
Feiler
Folli Follie
Francfranc
Fukuske
Furla
Gap
Global Work
Graniph
Hawkins
Helly Hansen
Hugo Boss
Indivi
Ined
Ingni
J Press
Journal Standard
Jun
Kate Spade New York
Katharine Hamnett Shoes Collection
La.f...
Lacoste
Lautreamont
Le Creuset
Lee
Lego
Levi's
Lowrys Farm
McGregor
Michael Kors
Miki House
Mila Schon
Mitsumine
Moussy
Munsingwear
Natural Beauty Basic
New Balance
Newyorker
Nice Claup
Niko And...
Oakley
Olive des Olive
Onitsuka Tiger
Orobianco
Pandora
Pao･de･lo
Polo Ralph Lauren
Puma
Ray Cassin
Reebok
Regal
Rockport
Rodeo Crowns
Rope Picnic
Rose Bud
Samsonite
Seiko
Sergio Rossi
Sly
Staub
Strawberry Fields
Swarovski
Tachikichi
Tag Heuer
Takeo Kikuchi
Tasaki
Taylor Made
Tempur
The Cosmetics Company Store
The North Face
Theory
Tommy Hilfiger
Triumph
Tumi
Under Armour
United Arrows
Untitled
Urban Research
Vans
Vendome Aoyama
Vis
Wacoal
Wedgwood
Zero Halliburton
Zwilling J.A. Henckels
FREE Wi-Fi SPOT
Available in Food Court.
CURRENCY EXCHANGE
Available automated foreign currency exchanger in Information Center.
USD($), EUR(€), CNY(¥), HKD(HK$), TWD(NT$), THB(฿), KRW(₩), IDR(Rp), MYR(RM), SGD($), AUD($), GBP(£)
- *Credit limit: 100,000 JPY per transaction (incl. fees), exchange to JPY only
CREDIT CARDS
Visa, MasterCard, American Express, Diners, JCB and Discover cards are acceptable at most stores.
ATM
International cards are acceptable.Located in Food Court.
[Saga Kyoei Bank]
- Weekdays 9:30AM - 8:00PM
- Saturdays, Sundays and holidays 9:30AM - 7:00PM
[Seven Bank]
Click here to check which cards are acceptable.
LOCKERS
In Food Court.
| Size | Height | Width | Depth | Number of lockers | Price(JPY) |
|---|---|---|---|---|---|
| Large | 80.2cm | 35.7cm | 51.3cm | 8 | 500 |
| Medium | 53.3cm | 35.7cm | 45.3cm | 6 | 400 |
| Small | 31.8cm | 35.7cm | 45.3cm | 10 | 300 |
If your baggage is larger than a locker or all lockers are full, you can leave it at Information Center for 800JPY with some conditions.
All baggage must be collected during opening hours.
RESTAURANT AND CAFE INGREDIENT PICTOGRAMS
We have prepared ingredient pictogram sheets for people with allergies and religious dietary habits so that people can make choices more easily.
TELEPHONE INTERPRETING
Available at any stores when you shop.Please feel free to ask a staff.
(Available in English, Chinese, Korean, Portuguese, Spanish, Thai, Indonesian, Vietnamese. Free)
TAXI
Available from beside P3 Car Parking.
NURSING ROOM
Located inside Information Center(Women only) and next to Champion(For both Men and Women).
*Hot water for formula and microwave are available in the room.Please ask details to the staff at Information Center.
DIAPER CHANGING
Available in each of restrooms and nursing rooms.
FIRST-AID STATION
First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact Information Center.
STROLLER RENTAL
Can be borrowed free of charge strollers with coin-operated are available in some areas.
Appropriate age : Up to 3 years old.
How to use : Insert a 100JPY coin to release the stroller when you use coin-locked storoller, it will be refunded when you return the stroller.
- *Please return the stroller to same place where you borrowed.
- *Please note that occasionally all the strollers may be in use.
BARRIER-FREE
Parking Facilities
Equipped at designated areas.
Our parking attendants will assist those who may need it.
Wheelchair Rental
Can be borrowed free of charge at Information Center.
Coin-operated wheelchairs are also available at some areas. 100 JPY coin is required to use as a deposit.
- *Please return the wheelchair to same place where you borrowed.
- *Please note that occasionally all the wheelchairs may be in use.
Toilets
Multipurpose toilet is equipped at each restroom.
Slopes
All streets have slopes for wheelchairs.
Restaurants and Cafes
All restaurants and cafes are wheelchair-accessible.
Guide Dogs and Service Dogs
Guide dogs and service dogs are welcome in all stores, restaurants and cafes.
CLOTHING ALTERATIONS
Can be made at Mom's Reform with alteration charge.
DELIVERY SERVICE
Accepted at Mom's Reform.
- *Items can be delivered only to addresses within Japan.
TO PET OWNERS
You are allowed to bring pets into Premium Outlets, but entry to stores (with one exception) is not permitted.
Please keep in mind that other visitors may dislike or be allergic to animals, and please observe the following guidelines.
- Do not allow your pet to cause injury to other visitors (especially children).
- Fierce dogs are not allowed.
- Leave your pet with a responsible companion while you are shopping.
- The owner is responsible for collecting and disposing of pet waste.
- Do not tie up your pet at the entrance to stores.
- Keep your pet on a leash.
- Observing the above guidelines to pet etiquette will enable you and other visitors to enjoy shopping at Premium Outlets.
- Pets are not allowed into the stores except Dog Dept.
SMOKING
Only permitted in the designated smoking areas where ash trays are provided. Please do not smoke while walking around Premium Outlets.
