INFORMATION CENTER
Located next to Food Court.
Information Center provides various information to Customers. Stroller and Wheelchair rental are also available.
TAX-FREE STORES
At these Tax-free stores, if you meet the below conditions, you can shop Tax-free.
Please show your passport to the cashier when you shop.
- For general goods (clothes, shoes, bags, accessories, etc) ; 5,000JPY or more excluding tax at the same store.
- For consumable goods (food, beverages, alcohol, cosmetics, etc); 5,000JPY or more excluding tax, but 500,000JPY or less excluding tax at the same store.
This list is in alphabetical order.
A Bathing Ape Pirate Store / A.v.v / Ace / Adidas / Aquascutum / Armani Outlet / Art Berg / As Know As / Asics / Banana Republic / Be Be / Beams / Billabong / Birkenstock / Bose / Brooks Brothers / Callaway / Child Woman / Ciaopanic / Citizen / Claire's / Coach / Coach Men's / Cole Haan / Columbia Sportswear / D'urban / Desigual / Dog Dept / Dolce＆Gabbana / Dou Dou / Dr.Ci:Labo / Edifice / Edwin / Ef-de / Etro / Feiler / Folli Follie / Fukuske / Furla / G-Shock / Gap / Global Work / Hickey Freeman / Iena / Indivi / Ined / Ingni / Journal Standard / Jun / Katharine Hamnett Shoes Collection / La.f... / Lacoste / Lautreamont / Le Creuset / Lee / Lego / Levi's / Lowrys Farm / McGregor / Michael Kors / Miki House / Mitsumine / Moussy / Munsingwear / Natural Beauty Basic / New Balance / Newyorker / Nice Claup / Nicole / Niko And... / Olive des Olive / Pao･de･lo / Polo Ralph Lauren / Puma / Ray Cassin / Reebok / Regal / Rodeo Crowns / Rope Picnic / Royal Copenhagen / Samsonite / Seiko / Sly / Spick and Span / Swarovski / Tachikichi / Tag Heuer / Takeo Kikuchi / Tasaki / Taylor Made / Tempur / The Body Shop / Theory / Tommy Hilfiger / Triumph / Tumi / Under Armour / United Arrows / Untitled / Vis / Wacoal
FREE Wi-Fi SPOT
Available in Food Court.
CURRENCY EXCHANGE
Available automated foreign currency exchanger in Information Center.
USD($), EUR(€), CNY(¥), HKD(HK$), TWD(NT$), THB(฿), KRW(₩), IDR(Rp), MYR(RM), SGD($), AUD($), GBP(£)
- *Credit limit: 100,000 JPY per transaction (incl. fees), exchange to JPY only
CREDIT CARDS
Visa, MasterCard, American Express, Diners, JCB and Discover cards are acceptable at most stores.
ATM
International cards are acceptable.Located in Food Court.
[Saga Kyoei Bank]
- Weekdays 9:30AM - 8:00PM
- Saturdays, Sundays and holidays 9:30AM - 7:00PM
[Seven Bank]
Click here to check which cards are acceptable.
LOCKERS
In Food Court.
| Size | Height | Width | Depth | Number of lockers | Price(JPY) |
|---|---|---|---|---|---|
| Large | 80.2cm | 35.7cm | 51.3cm | 8 | 500 |
| Medium | 53.3cm | 35.7cm | 45.3cm | 6 | 400 |
| Small | 31.8cm | 35.7cm | 45.3cm | 10 | 300 |
If your baggage is larger than a locker or all lockers are full, you can leave it at Information Center for 800JPY with some conditions.
All baggage must be collected during opening hours.
RESTAURANT AND CAFE INGREDIENT PICTOGRAMS
We have prepared ingredient pictogram sheets for people with allergies and religious dietary habits so that people can make choices more easily.
TELEPHONE INTERPRETING
Available at any stores when you shop.Please feel free to ask a staff.
(Available in English, Chinese, Korean, Portuguese, Spanish, Thai. Free)
TAXI
Available from beside P3 Car Parking.
NURSING ROOM
Located inside Information Center(Women only) and next to Champion(For both Men and Women).
*Hot water for formula and microwave are available in the room.Please ask details to the staff at Information Center.
DIAPER CHANGING
Available in each of restrooms and nursing rooms.
FIRST-AID STATION
First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact Information Center.
STROLLER RENTAL
Can be borrowed free of charge at Information Center, and strollers with coin-operated are available in some areas.
Appropriate age: up to 3 years old.
Restriction: Up to 100cm tall and 15kg weight
Deposit:
1,000JPY is required at Information Center, but it will be refunded when you return the stroller.
Insert a 100JPY coin to release the stroller when you use coin-locked storoller.
- *Please return the stroller to same place where you borrowed.
- *Please note that occasionally all the strollers may be in use.
BARRIER-FREE
Parking Facilities
Equipped at designated areas.
Our parking attendants will assist those who may need it.
Wheelchair Rental
Can be borrowed free of charge at Information Center.
Coin-operated wheelchairs are also available at some areas. 100 JPY coin is required to use as a deposit.
- *Please return the stroller to same place where you borrowed.
- *Please note that occasionally all the strollers may be in use.
Toilets
Multipurpose toilet is equipped at each restroom.
Slopes
All streets have slopes for wheelchairs.
Restaurants and Cafes
All restaurants and cafes are wheelchair-accessible.
Guide Dogs and Service Dogs
Guide dogs and service dogs are welcome in all stores, restaurants and cafes.
CLOTHING ALTERATIONS
Can be made at Mom's Reform with alteration charge.
DELIVERY SERVICE
Accepted at Mom's Reform.
- *Items can be delivered only to addresses within Japan.
TO PET OWNERS
You are allowed to bring pets into Premium Outlets, but entry to stores (with one exception) is not permitted.
Please keep in mind that other visitors may dislike or be allergic to animals, and please observe the following guidelines.
- Do not allow your pet to cause injury to other visitors (especially children).
- Fierce dogs are not allowed.
- Leave your pet with a responsible companion while you are shopping.
- The owner is responsible for collecting and disposing of pet waste.
- Do not tie up your pet at the entrance to stores.
- Keep your pet on a leash.
- Observing the above guidelines to pet etiquette will enable you and other visitors to enjoy shopping at Premium Outlets.
- Pets are not allowed into the stores except Dog Dept.
SMOKING
Only permitted in the designated smoking areas where ash trays are provided. Please do not smoke while walking around Premium Outlets.
