SANO PREMIUM OUTLETS® MITSUBISHI ESTATE SIMON CENTER

SERVICES | SANO PREMIUM OUTLETS® | PREMIUM OUTLETS®

INFORMATION CENTER

Located near Coach.
Information Center provides various information to Customers. Stroller and Wheelchair rental are also available.

TAX-FREE STORES

At these Tax-free stores, if you meet the below conditions, you can shop Tax-free. Please show your passport to the cashier when you shop.

Need to purchase in one day at the same store. (excluding tax)
① General items (clothes, shoes, bags, etc.): 5,000JPY~unlimited
② Consumable items (food, cosmetics, etc.) :5,000JPY~500,000JPY
If one purchase including general items and consumable items :5,000JPY~500,000JPY
Special packing required. Cannot be used in Japan, must be taken out of Japan within 30 days after purchase.

Abahouse Ace Adidas Aigle Anteprima Aquascutum As Know As Barneys New York Be Be Beams Bose Bottega Veneta Briefing Brooks Brothers Callaway Casio Watch Cecil Mcbee Ciaopanic Citizen Clarks Coach Columbia Sportswear D'urban Diesel Dunhill Enoteca Ermenegildo Zegna Etro Folli Follie Fukuske Furla Gucci Hugo Boss Iittala Indivi Ined Isetan Issey Miyake Jack Bunny Journal Standard Jun Kanematsu Kate Spade New York Keen Lacoste Le Souk Lego Lowrys Farm Marc Jacobs Margaret Howell Michael Kors Miki House Mitsumine Nano・Universe New Balance New Balance Golf Oakley Paul Smith Peach John Pearly Gates Plantation Prada Outlet(Prada/Miu Miu) Puma Ralph Lauren Reebok Regal Rope Royal Copenhagen Salvatore Ferragamo Company Store Scotch Grain Seiko Ships Spick and Span Swarovski Tasaki Taylor Made Tempur The Cosmetics Company Store Theory Theory Men Timberland Tommy Hilfiger Tory Burch Triumph Tumi Ugg Under Armour United Arrows Urban Research Victorinox Vivienne Westwood W Closet Wacoal Wedgwood Xlarge/X-girl Y's Yoshie Inaba Zucca

FREE Wi-Fi SPOT

Available in Food Court.

CREDIT CARDS

Visa, MasterCard, American Express, Diners, JCB and Discover cards are acceptable at most stores.

ATM

International cards are acceptable.

[Seven Bank]  Located in Food Court.
Click here to check which cards are acceptable.

[JP Bank]  Located next to Information Center.

LOCKERS

Next to Information Center.

Size Height Width Depth Number of lockers Price
Large 80cm 35cm 48cm 8 500JPY
Medium 53cm 35cm 42cm 6 400JPY
Small 30cm 35cm 42cm 10 300JPY

If your baggage is larger than a locker or all lockers are full, you can leave it at Information Center for 800JPY with some conditions.
All baggage must be collected during opening hours.

TELEPHONE INTERPRETING

Available at any stores when you shop.Please feel free to ask a staff.
(Available in English, Chinese, Korean, Portuguese, Spanish, Thai, Indonesian, Vietnamese. Free)

TAXI

Available from Disabled Parking.

NURSING ROOM

First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact Information Center.

DIAPER CHANGING

Available in each of restrooms and nursing rooms.

STROLLER RENTAL

Can be borrowed free of charge at Information Center, and strollers with coin-operated are available in some areas.

Appropriate age: up to 3 years old.
Deposit:
1,000JPY is required at Information Center, but it will be refunded when you return the stroller.
Insert a 100JPY coin to release the stroller when you use coin-locked storoller.

  • *Please return the stroller to same place where you borrowed.
  • *Please note that occasionally all the strollers may be in use.

BARRIER-FREE

Parking

Equipped at designated areas.
Our parking attendants will assist those who may need it.

Wheelchairs

Can be borrowed free of charge at Information Center.
Coin-operated wheelchairs are area available next to the barrier-free parking area. 100JPY coin is required to use a deposit.

  • *Please return the wheelchair to same place where you borrowed.
  • *Please note that occasionally all the wheelchairs may be in use.

Restrooms

Multipurpose toilet is equipped at each restroom.

Restaurants and Cafes

All restaurants and cafes are wheelchair-accessible.

Guide Dogs and Service Dogs

Guide dogs and service dogs are welcome in all stores, restaurants and cafes.

FIRST-AID STATION

First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact Information Center.

CLOTHING ALTERATIONS

Can be made at Mom's Reform with alteration charge.

DELIVERY SERVICE

Accepted at Mom's Reform.

  • *Items can be delivered only to addresses within Japan.

TO PET OWNERS

You are allowed to bring pets into the Premium Outlets, but entry to stores (with one exception) is not permitted.
Please keep in mind that other visitors may dislike or be allergic to animals, and please observe the following guidelines.

  • Do not allow your pet to cause injury to other visitors (especially children).
  • Fierce dogs are not allowed.
  • Leave your pet with a responsible companion while you are shopping.
  • The owner is responsible for collecting and disposing of pet waste.
  • Do not tie up your pet at the entrance to stores.
  • Keep your pet on a leash.
  • Observing the above guidelines to pet etiquette will enable you and other visitors to enjoy shopping at Premium Outlets.
  • Pets are not allowed into the stores.

SMOKING

Only permitted in the designated smoking areas where ash trays are provided. Please do not smoke while walking around Premium Outlets.

SANO
PREMIUM
OUTLETS®

2058, Koena-cho,
Sano-Shi, Tochigi, Japan

327-0822

HOURS

Jan.-Dec. 10:00AM-8:00PM
Closing Day: Once a year, on the third Thursday in February.
Click here for more information

170 OUTLET STORES

Stands in natural surroundings against the backdrop of Mt. Mikamo. Modeled after a town on the east coast of the U.S., center includes many famous brands.