INFORMATION CENTER
Located near Coach.
Information Center provides various information to Customers. Stroller and Wheelchair rental are also available.
TAX-FREE STORES
At these Tax-free stores, if you meet the below conditions, you can shop Tax-free. Please show your passport to the cashier when you shop.
Need to purchase in one day at the same store. (excluding tax)
① General items (clothes, shoes, bags, etc.)： 5,000JPY～unlimited
② Consumable items (food, cosmetics, etc.) ：5,000JPY～500,000JPY
If one purchase including general items and consumable items ：5,000JPY～500,000JPY
Special packing required. Cannot be used in Japan, must be taken out of Japan within 30 days after purchase.
Abahouse
Ace
Adidas
Aigle
Anteprima
Aquascutum
As Know As
Barneys New York
Be Be
Beams
Bose
Bottega Veneta
Briefing
Brooks Brothers
Callaway
Casio Watch
Cecil Mcbee
Ciaopanic
Citizen
Clarks
Coach
Columbia Sportswear
D'urban
Diesel
Dunhill
Enoteca
Ermenegildo Zegna
Etro
Folli Follie
Fukuske
Furla
Gucci
Hugo Boss
Iittala
Indivi
Ined
Isetan
Issey Miyake
Jack Bunny
Journal Standard
Jun
Kanematsu
Kate Spade New York
Keen
Lacoste
Le Souk
Lego
Lowrys Farm
Marc Jacobs
Margaret Howell
Michael Kors
Miki House
Mitsumine
Nano・Universe
New Balance
New Balance Golf
Oakley
Paul Smith
Peach John
Pearly Gates
Plantation
Prada Outlet（Prada/Miu Miu）
Puma
Ralph Lauren
Reebok
Regal
Rope
Royal Copenhagen
Salvatore Ferragamo Company Store
Scotch Grain
Seiko
Ships
Spick and Span
Swarovski
Tasaki
Taylor Made
Tempur
The Cosmetics Company Store
Theory
Theory Men
Timberland
Tommy Hilfiger
Tory Burch
Triumph
Tumi
Ugg
Under Armour
United Arrows
Urban Research
Victorinox
Vivienne Westwood
W Closet
Wacoal
Wedgwood
Xlarge/X-girl
Y's
Yoshie Inaba
Zucca
FREE Wi-Fi SPOT
Available in Food Court.
CREDIT CARDS
Visa, MasterCard, American Express, Diners, JCB and Discover cards are acceptable at most stores.
ATM
International cards are acceptable.
[Seven Bank] Located in Food Court.
Click here to check which cards are acceptable.
[JP Bank] Located next to Information Center.
LOCKERS
Next to Information Center.
| Size | Height | Width | Depth | Number of lockers | Price |
|---|---|---|---|---|---|
| Large | 80cm | 35cm | 48cm | 8 | 500JPY |
| Medium | 53cm | 35cm | 42cm | 6 | 400JPY |
| Small | 30cm | 35cm | 42cm | 10 | 300JPY |
If your baggage is larger than a locker or all lockers are full, you can leave it at Information Center for 800JPY with some conditions.
All baggage must be collected during opening hours.
TELEPHONE INTERPRETING
Available at any stores when you shop.Please feel free to ask a staff.
(Available in English, Chinese, Korean, Portuguese, Spanish, Thai, Indonesian, Vietnamese. Free)
TAXI
Available from Disabled Parking.
NURSING ROOM
First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact Information Center.
DIAPER CHANGING
Available in each of restrooms and nursing rooms.
STROLLER RENTAL
Can be borrowed free of charge at Information Center, and strollers with coin-operated are available in some areas.
Appropriate age: up to 3 years old.
Deposit:
1,000JPY is required at Information Center, but it will be refunded when you return the stroller.
Insert a 100JPY coin to release the stroller when you use coin-locked storoller.
- *Please return the stroller to same place where you borrowed.
- *Please note that occasionally all the strollers may be in use.
BARRIER-FREE
Parking
Equipped at designated areas.
Our parking attendants will assist those who may need it.
Wheelchairs
Can be borrowed free of charge at Information Center.
Coin-operated wheelchairs are area available next to the barrier-free parking area. 100JPY coin is required to use a deposit.
- *Please return the wheelchair to same place where you borrowed.
- *Please note that occasionally all the wheelchairs may be in use.
Restrooms
Multipurpose toilet is equipped at each restroom.
Restaurants and Cafes
All restaurants and cafes are wheelchair-accessible.
Guide Dogs and Service Dogs
Guide dogs and service dogs are welcome in all stores, restaurants and cafes.
FIRST-AID STATION
First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact Information Center.
CLOTHING ALTERATIONS
Can be made at Mom's Reform with alteration charge.
DELIVERY SERVICE
Accepted at Mom's Reform.
- *Items can be delivered only to addresses within Japan.
TO PET OWNERS
You are allowed to bring pets into the Premium Outlets, but entry to stores (with one exception) is not permitted.
Please keep in mind that other visitors may dislike or be allergic to animals, and please observe the following guidelines.
- Do not allow your pet to cause injury to other visitors (especially children).
- Fierce dogs are not allowed.
- Leave your pet with a responsible companion while you are shopping.
- The owner is responsible for collecting and disposing of pet waste.
- Do not tie up your pet at the entrance to stores.
- Keep your pet on a leash.
- Observing the above guidelines to pet etiquette will enable you and other visitors to enjoy shopping at Premium Outlets.
- Pets are not allowed into the stores.
SMOKING
Only permitted in the designated smoking areas where ash trays are provided. Please do not smoke while walking around Premium Outlets.
