INFORMATION CENTER
Located opposite Food Gallery.
Information Center provides various information to Customers. Stroller rental, wheelchair rental are also available.
TAX-FREE STORES
At these Tax-free stores, if you meet the below conditions, you can shop Tax-free.
Please show your passport to the cashier when you shop.
- For general goods (clothes, shoes, bags, accessories, etc) ; 5,000JPY or more excluding tax at the same store.
- For consumable goods (food, beverages, alcohol, cosmetics, etc); 5,000JPY or more excluding tax, but 500,000JPY or less excluding tax at the same store.
This list is in alphabetical order.
Ace / Adabat / Adidas / Anteprima / Armani Factory Store / Art Berg / As Know As / Asics Walking / Balenciaga / Bally / Banana Republic / Barclay / Barneys New York / Beams / Bottega Veneta / Brooks Brothers / Brunello Cucinelli / Callaway / Celine / Chez Toi / Chloe / Ciaopanic / Citizen / ck Calvin Klein Watches / Coach Pop-Up Store / Cole Haan / Columbia Sportswear / Descente / Desigual / Diana / Diesel / Dolce＆Gabbana / Dou Dou / Dr.Martens / Dunhill / Dyson / Edifice / Edwin / Enoteca & Cases / Ete / Etro / Feiler / Fissler / Folli Follie / Free's Mart / Fukuske / Furla / Gap / Gelato Pique / Givenchy / Gucci / Hamilton / Herno / Hugo Boss / Hydrogen / Iena / Iittala / Indivi by Nextdoor / Issey Miyake / Jimmy Choo / Joseph / Journal Standard / Jun / Kappa / Kate Spade New York / Ketty / Lacoste / Lautreamont / Le Creuset / Levi's / Loewe / Logos / Longines / Lowrys Farm / Mackintosh / Margaret Howell / Mayson Grey / McGregor / Melrose / Men's Bigi / Michael Kors / Miki House / Moncler / Moussy / Nano・Universe / Natural Beauty Basic / New Balance / Nikon / Oakley / Paul Smith / Pearly Gates / Polo Ralph Lauren Children / Prada Outlet（Prada/Miu Miu） / Queens Court / Ralph Lauren / Reebok / Regal / Rodeo Crowns / Rope / Royal Party / Saint Laurent / Salvatore Ferragamo Company Store / Samantha Thavasa / Samsonite / Seiko / Sergio Rossi / Ships / Sly / Snidel / Spick and Span / Staub / Swarovski / Swatch / Takashimaya / Takeo Kikuchi by Nextdoor / Tasaki / Taylor Made / The Cosmetics Company Store / The North Face / Theory / Timberland / Tod's / Tommy Hilfiger / Tomorrowland / Tsumori Chisato / Tumi / Ugg / Under Armour / United Arrows / Untitled by Nextdoor / Valentino / Viaggio Blu / Vis / Vivienne Westwood / Wacoal / Wedgwood / Y's / Zwilling J.A. Henckels
FREE WI-FI SPOT
Available in most areas.
CREDIT CARDS
Visa, MasterCard, American Express, Diners, JCB and Discover cards are acceptable at most stores.
ATM
International cards are unacceptable.
[Sumitomo Mitsui Bank] Located next to Food Gallery.
Hours 9:30 AM-9:00PM.
[Aeon Bank] Located next to Ciaopanic.
Hours 9:30 AM-9:00PM.
LOCKERS
Next to Food Gallery.
| Size | Height | Width | Depth | Number of lockers | Price |
|---|---|---|---|---|---|
| Large | 80.5cm | 42cm | 48.5cm | 16 | 500JPY |
| Medium | 54.5cm | 42cm | 42cm | 12 | 400JPY |
| Small | 32.5cm | 42cm | 42cm | 20 | 300JPY |
If your baggage is larger than a locker or all lockers are full, you can leave it at Information Center for 800JPY with some conditions.
When you leave it at Information Center, it must be locked in advance.
All baggage must be collected during opening hours.
RESTAURANT AND CAFE INGREDIENT PICTOGRAMS
We have prepared ingredient pictogram sheets for people with allergies and religious dietary habits so that people can make choices more easily.
TELEPHONE INTERPRETING
Available at any stores when you shop.Please feel free to ask a staff.
(Available in English, Chinese, Korean, Portuguese, Spanish, Thai. Free)
TAXI
Available from P3 Car Parking and P4 Car Parking.
NURSING ROOM
Located inside Information Center (Women only), next to Ciaopanic and next to Godiva.(For both Men and Women)
- *Hot water for formula and microwave are available in the room.Please ask details to the staff at Information Center.
DIAPER CHANGING
Available in each of restrooms and nursing rooms.
FIRST-AID STATION
First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact Information Center.
STROLLER RENTAL
Can be borrowed free of charge at Information Center, and strollers with coin-operated are available in some areas.
Appropriate age: up to 3 years old.
Restriction: Up to 100cm tall and 15kg weight
Deposit:
1,000JPY is required at Information Center, but it will be refunded when you return the stroller.
Insert a 100JPY coin to release the stroller when you use coin-locked storoller.
- *Please return the stroller to same place where you borrowed.
- *Please note that occasionally all the strollers may be in use.
BARRIER-FREE
Parking Facilities
Equipped at designated areas.
Our parking attendants will assist those who may need it.
Wheelchairs
Can be borrowed free of charge at Information Center.
Coin-operated wheelchairs are also available at some areas. 100 JPY coin is required to use as a deposit.
- *Please return the stroller to same place where you borrowed.
- *Please note that occasionally all the strollers may be in use.
Restrooms
Multipurpose toilet is equipped at each restroom.
Slopes
All streets have slopes for wheelchairs.
Restaurants and Cafes
All restaurants and cafes are wheelchair-accessible.
Guide Dogs and Service Dogs
Guide dogs and service dogs are welcome in all stores, restaurants and cafes.
CLOTHING ALTERATIONS
Can be made at Mom's Reform with alteration charge.
DELIVERY SERVICE
Accepted at Mom's Reform.
- *Items can be delivered only to addresses within Japan.
TO PET OWNERS
You are allowed to bring pets into Premium Outlets, but entry to stores (with one exception) is not permitted.
Please keep in mind that other visitors may dislike or be allergic to animals, and please observe the following guidelines.
- Do not allow your pet to cause injury to other visitors (especially children).
- Fierce dogs are not allowed.
- Leave your pet with a responsible companion while you are shopping.
- The owner is responsible for collecting and disposing of pet waste.
- Do not tie up your pet at the entrance to stores.
- Keep your pet on a leash.
- Observing the above guidelines to pet etiquette will enable you and other visitors to enjoy shopping at Premium Outlets.
SMOKING
Only permitted in the designated smoking areas where ash trays are provided. Please do not smoke while walking around Premium Outlets.
