INFORMATION CENTER
Located opposite Food Gallery.
Information Center provides various information to Customers. Free wheelchair rental is available.
Located opposite Food Gallery.
Information Center provides various information to Customers. Free wheelchair rental is available.
At these Tax-free stores, if you meet the below conditions, you can shop Tax-free. Please show your passport to the cashier when you shop.
Need to purchase in one day at the same store. (excluding tax)
① General items (clothes, shoes, bags, etc.): 5,000JPY~unlimited
② Consumable items (food, cosmetics, etc.) :5,000JPY~500,000JPY
If one purchase including general items and consumable items :5,000JPY~500,000JPY
Special packing required. Cannot be used in Japan, must be taken out of Japan within 30 days after purchase.
Available in most areas.
Visa, MasterCard, American Express, Diners, JCB and Discover cards are acceptable at most stores.
International cards are unacceptable.
[Sumitomo Mitsui Bank] Located next to Food Gallery.
Hours 9:30 AM-9:00PM.
[Aeon Bank] Located next to Ciaopanic.
Hours 9:30 AM-9:00PM.
Next to Food Gallery.
Size | Height | Width | Depth | Number of lockers | Price |
---|---|---|---|---|---|
Large | 80.5cm | 42cm | 48.5cm | 16 | 500JPY |
Medium | 54.5cm | 42cm | 42cm | 12 | 400JPY |
Small | 32.5cm | 42cm | 42cm | 20 | 300JPY |
If your baggage is larger than a locker or all lockers are full, you can leave it at Information Center for 800JPY with some conditions.
When you leave it at Information Center, it must be locked in advance.
All baggage must be collected during opening hours.
We have prepared ingredient pictogram sheets for people with allergies and religious dietary habits so that people can make choices more easily.
Available at any stores when you shop.Please feel free to ask a staff.
(Available in English, Chinese, Korean, Portuguese, Spanish, Thai, Indonesian, Vietnamese. Free)
Available from P3 Car Parking and P4 Car Parking.
Located inside Information Center (Women only), next to Ciaopanic and next to Godiva.(For both Men and Women)
Available in each of restrooms and nursing rooms.
First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact Information Center.
Can be borrowed free of charge strollers with coin-operated are available in some areas.
Appropriate age : Up to 3 years old.
How to use : Insert a 100JPY coin to release the stroller when you use coin-locked storoller, it will be refunded when you return the stroller.
Equipped at designated areas.
Our parking attendants will assist those who may need it.
Can be borrowed free of charge at Information Center.
Coin-operated wheelchairs are also available at some areas. 100 JPY coin is required to use as a deposit.
Multipurpose toilet is equipped at each restroom.
All streets have slopes for wheelchairs.
All restaurants and cafes are wheelchair-accessible.
Guide dogs and service dogs are welcome in all stores, restaurants and cafes.
Can be made at Mom's Reform with alteration charge.
Accepted at Mom's Reform.
You are allowed to bring pets into Premium Outlets, but entry to stores (with one exception) is not permitted.
Please keep in mind that other visitors may dislike or be allergic to animals, and please observe the following guidelines.
Only permitted in the designated smoking areas where ash trays are provided. Please do not smoke while walking around Premium Outlets.
7-3, Kouzudai,
Kita-Ku, Kobe-Shi, Hyogo, Japan
651-1515
Mar.-Jan. 10:00AM-8:00PM
Feb. only 10:00AM-7:00PM
(Restaurants open until 8:00PM)
Closing Day: Once a year, on the third Thursday in February.
Click here for more information
A sophisticated town modeled after Pasadena, a high-class residential suburb of Los Angeles. Visitors can enjoy shopping many international and Japanese brands.