SERVICES - TOSU PREMIUM OUTLETS®

INFORMATION CENTER

Located next to Food Court.
Information Center provides various information to Customers. Stroller and Wheelchair rental are also available.

TAX-FREE STORES

At these Tax-free stores, if you meet the below conditions, you can shop Tax-free. Please show your passport to the cashier when you shop.

Need to purchase in one day at the same store. (excluding tax)
① General items (clothes, shoes, bags, etc.)： 5,000JPY～unlimited
② Consumable items (food, cosmetics, etc.) ：5,000JPY～500,000JPY
If one purchase including general items and consumable items ：5,000JPY～500,000JPY
Special packing required. Cannot be used in Japan, must be taken out of Japan within 30 days after purchase.

A Bathing Ape Pirate Store A.v.v Ace Adidas Aquascutum As Know As Asics Banana Republic Be Be Beams Billabong Birkenstock Bose Brooks Brothers Callaway Child Woman Ciaopanic Citizen Claire's Coach Coach Men's Cole Haan Columbia Sportswear D'urban Desigual Dolce＆Gabbana Dou Dou Dr.Ci:Labo Edifice Edwin Ef-de Feiler Folli Follie Francfranc Fukuske Furla Gap Global Work Graniph Hawkins Hickey Freeman Iena Indivi Ined Ingni J Press Journal Standard Jun Kate Spade New York Katharine Hamnett Shoes Collection La.f... Lacoste Lautreamont Le Creuset Lee Lego Levi's Lowrys Farm McGregor Michael Kors Miki House Mitsumine Moussy Munsingwear Natural Beauty Basic New Balance Newyorker Nice Claup Niko And... Oakley Olive des Olive Orobianco Pandora Pao･de･lo Polo Ralph Lauren Puma Ray Cassin Reebok Regal Rodeo Crowns Rope Picnic Rose Bud Samsonite Seiko Sergio Rossi Sly Spick and Span Staub Strawberry Fields Swarovski Tachikichi Tag Heuer Takeo Kikuchi Tasaki Taylor Made Tempur Theory Tommy Hilfiger Triumph Tumi Under Armour United Arrows Untitled Vans Vis Wacoal Wedgwood Zwilling J.A. Henckels

FREE Wi-Fi SPOT

Available in Food Court.

CURRENCY EXCHANGE

Available automated foreign currency exchanger in Information Center.
USD($), EUR(€), CNY(¥), HKD(HK$), TWD(NT$), THB(฿), KRW(₩), IDR(Rp), MYR(RM), SGD($), AUD($), GBP(£)

*Credit limit: 100,000 JPY per transaction (incl. fees), exchange to JPY only

CREDIT CARDS

Visa, MasterCard, American Express, Diners, JCB and Discover cards are acceptable at most stores.

ATM

International cards are acceptable.Located in Food Court.

[Saga Kyoei Bank]

Weekdays 9:30AM - 8:00PM
Saturdays, Sundays and holidays 9:30AM - 7:00PM

[Seven Bank]

Click here to check which cards are acceptable.

LOCKERS

In Food Court.

Size	Height	Width	Depth	Number of lockers	Price(JPY)
Large	80.2cm	35.7cm	51.3cm	8	500
Medium	53.3cm	35.7cm	45.3cm	6	400
Small	31.8cm	35.7cm	45.3cm	10	300

If your baggage is larger than a locker or all lockers are full, you can leave it at Information Center for 800JPY with some conditions.
All baggage must be collected during opening hours.

RESTAURANT AND CAFE INGREDIENT PICTOGRAMS

We have prepared ingredient pictogram sheets for people with allergies and religious dietary habits so that people can make choices more easily.

TELEPHONE INTERPRETING

Available at any stores when you shop.Please feel free to ask a staff.
(Available in English, Chinese, Korean, Portuguese, Spanish, Thai, Indonesian, Vietnamese. Free)

TAXI

Available from beside P3 Car Parking.

NURSING ROOM

Located inside Information Center(Women only) and next to Champion(For both Men and Women).

*Hot water for formula and microwave are available in the room.Please ask details to the staff at Information Center.

DIAPER CHANGING

Available in each of restrooms and nursing rooms.

FIRST-AID STATION

First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact Information Center.

STROLLER RENTAL

Can be borrowed free of charge at Information Center, and strollers with coin-operated are available in some areas.

Appropriate age: up to 3 years old.
Deposit:
1,000JPY is required at Information Center, but it will be refunded when you return the stroller.
Insert a 100JPY coin to release the stroller when you use coin-locked storoller.

*Please return the stroller to same place where you borrowed.
*Please note that occasionally all the strollers may be in use.

BARRIER-FREE

Parking Facilities

Equipped at designated areas.
Our parking attendants will assist those who may need it.

Wheelchair Rental

Can be borrowed free of charge at Information Center.
Coin-operated wheelchairs are also available at some areas. 100 JPY coin is required to use as a deposit.

*Please return the wheelchair to same place where you borrowed.
*Please note that occasionally all the wheelchairs may be in use.

Toilets

Multipurpose toilet is equipped at each restroom.

Slopes

All streets have slopes for wheelchairs.

Restaurants and Cafes

All restaurants and cafes are wheelchair-accessible.

Guide Dogs and Service Dogs

Guide dogs and service dogs are welcome in all stores, restaurants and cafes.

CLOTHING ALTERATIONS

Can be made at Mom's Reform with alteration charge.

DELIVERY SERVICE

Accepted at Mom's Reform.

*Items can be delivered only to addresses within Japan.

TO PET OWNERS

You are allowed to bring pets into Premium Outlets, but entry to stores (with one exception) is not permitted.
Please keep in mind that other visitors may dislike or be allergic to animals, and please observe the following guidelines.

Do not allow your pet to cause injury to other visitors (especially children).
Fierce dogs are not allowed.
Leave your pet with a responsible companion while you are shopping.
The owner is responsible for collecting and disposing of pet waste.
Do not tie up your pet at the entrance to stores.
Keep your pet on a leash.
Observing the above guidelines to pet etiquette will enable you and other visitors to enjoy shopping at Premium Outlets.
Pets are not allowed into the stores except Dog Dept.