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FAQs | PREMIUM OUTLETS®

일반적인 질문에 관해서

신용카드는 사용할 수 있나요?

VISA, Master Card, American Express, Diners, JCB and Discover cards 등을 사용할 수 있습니다. 단, 이용하실 수 없는 점포도 있으므로 양해해 주시기 바랍니다.

외화환전은 가능한가요?

Shisui Premium Outlets 인포메이션 옆의 케이요은행에서 외화 환전 가능합니다. 그 외의 Premium Outlets®.죄송합니다만, 외화환전은 할 수 없습니다.

여행자 수표는 사용할 수 있나요?

죄송합니다만, 여행자수표는 이용할 수 없습니다.

면세점은 있나요?

면세해당점포에서, 다음 조건에 해당하는 경우 각 점포에서 면세혜택을 받을 수 있습니다.
여권 제시가 필요합니다.

  • ・일반 물품 (의류, 신 · 가방, 액세서리 등)을 동일점포에서 5,000 엔(세금별도) 이상 구입시.
  • ・소모품 (식품, 음료, 주류, 화장품 등)을 동일점포에서 5,000엔 (세금 별도) 이상 500,000엔 (세금 별도) 미만 구입시.

면세해당점포는 다음 각 아울렛(Outlets®)페이지에서 확인하시기 바랍니다.

GOTEMBA
A.v.v / Abahouse / Adidas / Agete / Aigle / Alexander McQueen / Alexander Wang / Anna Sui / Aquascutum / Armani Factory Store / Art Berg / As Know As / Balenciaga / Bally / Bandai Asobi: / Barneys New York / Bcbgmaxazria / Beams / Bonpoint / Bose / Bottega Veneta / Brioni / Brooks Brothers / Brunello Cucinelli / Burberry / Bvlgari / CA4LA / Cabane de Zucca / Camper / Cecil Mcbee / Celine / Champion / Chloe / Ciaopanic / ck Calvin Klein Watches / Coach / Cole Haan / Columbia Sportswear / Diana / Diesel / Diffusione Tessile / Dog Dept / Dolce & Gabbana / Dsquared2 / Dunhill / Ef-de / Elle / Ellesse / Enoteca & Cases / Ermenegildo Zegna / Etro / Fendi / Folli Follie / Furla / G-Shock / Gelato Pique / Genten / Ginza Maggy / Gucci / Hakka / Hugo Boss / Hush Puppies / Iittala / Ined / Isetan / Issey Miyake / Jil Sander / Jill Stuart / Jimmy Choo / Journal Standard / Junmen / Kanematsu / Kate Spade New York / L.L.Bean / Lacoste / Lanvin Collection / Laura Ashley / Le Creuset / Le Souk / Levi's / Loewe / Longines / Loro Piana / Lowrys Farm / Mackintosh / Maison Margiela / Marc Jacobs / Margaret Howell A.G.O. / Marni / Men's Bigi / Michael Kors / MK Michel Klein / MK Michel Klein Homme / Moncler / Montblanc / Moussy / Nara Camicie / Natural Beauty Basic / NewYorker / Nikon / Oakley / Opaque / Paul Smith / Pearly Gates / Pleats Please / Pokemon Store / Polo Ralph Lauren / Prada Outlet(Prada/Miu Miu) / Puma / Reebok / Regal / Rope / Royal Copenhagen / Saint Laurent / Salvatore Ferragamo Company Store / Samsonite / Scotch Grain / See By Chloe / Seiko / Sergio Rossi / Sly / Snidel / Spick and Span / Star Jewelry / Swarovski / Swatch / Tag Heuer / Tasaki / Taylor Made / The Cosmetics Company Store / The North Face / Theory / Timberland / Tod's / Tommy Hilfiger / Tomorrowland / Tory Burch / Triumph / Tsumori Chisato / Tumi / Under Armour / United Arrows / Untitled by Nextdoor / Urban Research / Valentino / Vivienne Westwood / Wacoal / Yoshie Inaba / Zero Halliburton
RINKU
Ace / Adidas / Aigle / Anna Sui / Anteprima / Armani Factory Store / As Know As / Ashworth / Asics / Bally / Bcbgmaxazria / Be Be / Be Radiance / Beams / Billabong / Birkenstock / Brooks Brothers / Camper / Casio Watch / Cecil Mcbee / Champion / Chez Toi / Ciaopanic / Citizen / Claire's / Clarks / Coach / Coach Men's / Cole Haan / Columbia Sportswear / Crocs / Dansk / Dazzlin / Dc / Desigual / Diana / Diesel / Dog Dept / Dolce & Gabbana / Dunhill / Edwin / Egoist / Ellesse / Emoda / Ermenegildo Zegna / Esperanza / Etro / Folli Follie / Francfranc / Free's Mart / Fukuske / Furla / G-Star Raw / Gallardagalante / Gas / Guess / Hugo Boss / Interplanet / Italiya / Izone New York(Push Cart) / Jeanasis / Jill by Jill Stuart / Journal Standard / Junmen / Kanematsu / Karl Kani / Kastane / Kate Spade New York / L'equipe / Lacoste / Lanvin Collection / Lautreamont / Le Coq Sportif / Le Creuset / Lego / Levi's / Mammut / Mayson Grey / McGregor / Men's Bigi / Mercuryduo / Michael Kors / Misch Masch / Mitsumine / Moga / Mountain Hardwear / Moussy / Munsingwear / Murua / Mystic / Nano・Universe / Nara Camicie / Natural Beauty Basic / NewYorker / Nice Claup / Nicole / Nudie Jeans co / Olive des Olive / Oliver Peoples / Onitsuka Tiger / Opaque / Peach John / Pearly Gates / Proportion Body Dressing / Puma / Quiksilver / R.Newbold / Ralph Lauren / Rattle Trap / Ray Cassin / Red Valentino / Regal / Rienda / Rodeo Crowns / Roomy's / Rope / Rope Picnic / Royal Copenhagen / Royal Party / Salvatore Ferragamo Company Store / Samantha Thavasa / Samsonite / Scotch Grain / Seiko / Shel'tter / Shimamura Music / Skechers / Sly / Sorel / Spick and Span / Spiral Girl / St. Cousair / Studio Clip / Tag Heuer / Tasaki / Taylor Made / Tempur / The Body Shop / The North Face / Theory / Timberland / Tommy Hilfiger / Triumph / Tsumori Chisato / Under Armour / Ungrid / United Arrows / Urban Research / Verite / Vicky / Wacoal / Zero Halliburton / Zucca / Zwilling J.A. Henckels
SANO
Ace / Adidas / Aigle / Anteprima / As Know As / A|X Armani Exchange / Barclay / Barneys New York / Be Be / Beams / Bose / Bottega Veneta / Brooks Brothers / Callaway / Cecil Mcbee / Ciaopanic / Citizen / Clarks / Coach / Coach Men's / D'urban / Diana / Diesel / Dunhill / Etro / Fossil / Furla / G-Shock / Gucci / Indivi by Nextdoor / Isetan / Kanematsu / Kate Spade New York / Keen / Lacoste / Laundry / Laura Ashley / Le Creuset / Lowrys Farm / Marc Jacobs / Margaret Howell / Men's Bigi / Michael Kors / Miki House / Mitsumine / Nano・Universe / New Balance / Oakley / Paul Smith / Peach John / Pearly Gates / Pleats Please Issey Miyake / PLST / Pool Side / Prada Outlet(Prada/Miu Miu) / Ralph Lauren / Reebok / Regal / Royal Copenhagen / Royal Party / Salvatore Ferragamo Company Store / Scotch Grain / Seiko / Ships / Swarovski / Tasaki / The Body Shop / The Cosmetics Company Store / Theory / Theory Men / Timberland / Tommy Hilfiger / Toms / Triumph / Tumi / Union Station / United Arrows / Untitled by Nextdoor / Vicky / Victorinox / Vivienne Westwood / W Closet / Wacoal
TOSU
A Bathing Ape Pirate Store / A.v.v / Ace / Adidas / Armani Outlet / Art Berg / As Know As / Asics / Be Be / Beams / Billabong / Birkenstock / Bose / Brooks Brothers / Callaway / Child Woman / Ciaopanic / Citizen / Claire's / Coach / Coach Men's / Cole Haan / Columbia Sportswear / D'urban / Desigual / Dog Dept / Dolce & Gabbana / Dou Dou / Edifice / Edwin / Ef-de / Elle / Feiler / Fissler / Folli Follie / Fukuske / Furla / G-Shock / Global Work / Hickey Freeman / Iena / Indivi / Ined / Ingni / Journal Standard / Katharine Hamnett Shoes Collection / La.f... / Lacoste / Laundry / Lautreamont / Le Creuset / Le Souk / Lee / Levi's / Lowrys Farm / McGregor / Michael Kors / Miki House / Mitsumine / Moussy / Munsingwear / Natural Beauty Basic / New Balance / NewYorker / Nice Claup / Nicole / Niko And... / Ofuon / Olive des Olive / Pink House / Polo Ralph Lauren / Puma / Ray Cassin / Reebok / Regal / Rockport / Rodeo Crowns / Royal Copenhagen / Rue De B / Samsonite / Seiko / Sly / Spick and Span / Swarovski / Tag Heuer / Takeo Kikuchi / Tasaki / Taylor Made / Tempur / The Body Shop / Theory / Timberland / Tommy Hilfiger / Triumph / Under Armour / Untitled / Wacoal
TOKI
Ace / Adidas / Adidas Sport Style / Anteprima / Asics / Bcbgmaxazria / Beams / Birkenstock / Bose / Brooks Brothers / Citizen / Clarks / Coach / Coach Men's / Crocodile / Diana / Diesel / Dog Dept / Ellesse / Enoteca & Cases / Fossil / Furla / G-Shock / Ingni / Interplanet / Kate Spade New York / Kipling / Laura Ashley / Lautreamont / Le Creuset / McGregor / Men's Bigi / Michael Kors / Mitsumine / Nano・Universe / Nikon / Pearly Gates / Polo Ralph Lauren / Puma / Queens Court / Ray Cassin / Regal / Royal Copenhagen / Samantha Thavasa / Samsonite / Scotch Grain / Seiko / Showa Nishikawa / Skechers / Staub / Swatch / Takeo Kikuchi / Tasaki / The Body Shop / Tissot / Tommy Hilfiger / Triumph / United Arrows / Untitled by Nextdoor / Urban Research / Viaggio Blu / Vicky / Victorinox / Wacoal / Zwilling J.A. Henckels
KOBESANDA
Ace / Adabat / Adidas / Aigle / Anna Sui / Armani Factory Store / Art Berg / As Know As / Asics Walking / Bally / Barclay / Barneys New York / Beams / Bottega Veneta / Brooks Brothers / Callaway / Celine / Chez Toi / Ciaopanic / ck Calvin Klein Watches / Coach / Cole Haan / Columbia Sportswear / Desigual / Diana / Diesel / Dou Dou / Dunhill / Edifice / Edwin / Enoteca & Cases / Ermenegildo Zegna / Ete / Etro / Feiler / Fissler / Folli Follie / Free's Mart / Furla / Gelato Pique / Givenchy / Gucci / Hamilton / Heliopole / Hugo Boss / Hydrogen / Iena / Indivi by Nextdoor / Issey Miyake / Jimmy Choo / Journal Standard / Junmen / Kate Spade New York / Lacoste / Laura Ashley / Lautreamont / Le Creuset / Levi's / Loewe / Logos / Longines / Loro Piana / Lowrys Farm / Margaret Howell / Mayson Grey / McGregor / Men's Bigi / Men's Melrose / Michael Kors / Moncler / Moussy / Nara Camicie / Natural Beauty Basic / Nikon / Oakley / Paul & Joe / Paul Smith / Pearly Gates / Prada Outlet(Prada/Miu Miu) / Proportion Body Dressing / Queens Court / Ralph Lauren / Reebok / Rockport / Rodeo Crowns / Rope / Royal Copenhagen / Royal Party / Saint Laurent / Salvatore Ferragamo Company Store / Samantha Thavasa / Samsonite / Sly / Snidel / Spick and Span / Staub / Swarovski / Swatch / Takeo Kikuchi by Nextdoor / Tasaki / Taylor Made / The Cosmetics Company Store / Theory / Timberland / Tommy Hilfiger / Tsumori Chisato / Tumi / United Arrows / Untitled by Nextdoor / Valentino / Versace / Viaggio Blu / Victorinox / Vis / Vivienne Westwood / Wacoal / Y's / Zwilling J.A. Henckels
SENDAIIZUMI
Ace / Adidas / Andemiu / As Know As / Beams / Brooks Brothers / Ciaopanic / Coach / Coach Men's / Hush Puppies / Laundry / Le Creuset / McGregor / Michael Kors / Mitsumine / Naturalizer / Polo Ralph Lauren / Ray Cassin / Regal / Royal Copenhagen / Samsonite / Tasaki / Triumph / United Arrows / Untitled by Nextdoor / W Closet / Wacoal
AMI
Ace / Adidas / Aigle / Asics / Barclay / Bcbgmaxazria / Beams / Brooks Brothers / Cecil Mcbee / Ciaopanic / Citizen / Coach / Coach Men's / Crocodile / Dou Dou / G-Shock / Global Work / Hakka / Hush Puppies / Isetan / Jewelna Rose / La.f... / Laundry / Lautreamont / Le Creuset / Lowrys Farm / Madras / Mayson Grey / McGregor / Men's Bigi / Miki House / Mitsumine / Nano・Universe / Nice Claup / Opaque / Polo Ralph Lauren / Ray Cassin / Rockport / Salomon / Samantha Thavasa / Seiko / Skechers / Staub / TGM / Theory / Timberland / Tommy Hilfiger / Triumph / Tsumori Chisato / Viaggio Blu / Vicky / W Closet / Wacoal / Zwilling J.A. Henckels
SHISUI
212 Kitchen Store / 31 Sons de Mode / Abiste / Ace / Actus / Adabat / Alcali / Alfredobannister / American Eagle Outfitters / Anatelier / Aquagirl / Art Berg / As Know As / Ashworth / Asics / Barnyardstorm / Beams / Billabong / Birkenstock / Blue Cross / Brooks Brothers / Calvin Klein Underwear / Chez Toi / Ciaopanic / Citizen / Coach / Coach Men's / Cobra Puma Golf / Cole Haan / Columbia Sportswear / Cricket / Crocs / D'urban / Desigual / Diana / Diesel / Disney / Dog Dept / Dou Dou / Double Standard Clothing / Dunhill / E Hyphen World Gallery / Earth Music&Ecology / Ecco / Edwin / Flight 001 / Folli Follie / Francfranc / Franklin&Marshall / Fukuske / G-Shock / G-Star Raw / Geox / Global Work / Godiva / Guess / Hartmann / Helly Hansen / Human Woman / Hunting World / Iittala / Indivi / Ined / Ingni / Interplanet / Isetan / J.Ferry / Jill Stuart / Junmen / Karl Kani / Keen / Kid Blue / Kuzefuku Shoten / Lacoste / Laura Ashley / Lautreamont / Le Creuset / Levi's / Lowrys Farm / Marmot / Mayson Grey / McGregor / Melrose / Men's Bigi / Men's Melrose / Mercibeaucoup, / Mezzo Piano / Michael Kors / Miki House / Mitsumine / Moussy / Munsingwear / Nano・Universe / Ne-net / New Era / NewYorker / Nice Claup / Nicole / Nudie Jeans co / Oakley / Olive des Olive / Pearly Gates / Polo Ralph Lauren / Pom Ponette / Pool Side / Puma / Queens Court / Rope / Royal Copenhagen / Samsonite / Seiko / Seven-Eleven / Shel'tter / Showa Nishikawa / Skechers / Sly / St. Cousair / Staub / Studio Clip / T-fal / Takeo Kikuchi / Taylor Made / Tempur / The Body Shop / The North Face / Tommy Hilfiger / Topkapi Account of Journey / Traditional Weatherwear / Triumph / Ugg / United Arrows / Untitled / Urban Research / Vendome Aoyama / Verite / Vicky / Victorinox / Vivienne Tam / Wacoal / Wedgwood / Zucca / Zwilling J.A. Henckels

ATM에서 해외의 은행카드는 사용할 수 있나요?

GOTEMBA, TOKI:Seven Bank and E-net ATM을 사용할 수 있습니다
RINKU, TOSU, SENDAI-IZUMI, AMI:Seven Bank ATM 을 사용할 수 있습니다
사용 할 수 있는 카드는 이쪽에서 확인해 주십시오
SANO:Japan Post Bank and Seven Bank ATM 을 사용할 수 있습니다
SHISUI:Seven Bank and Chiba Bank ATM을 사용할 수 있습니다
KOBE-SANDA에서는 사용할 수 없습니다.

국제전화를 사용할 수 있는 공중전화는 있나요?

Gotemba Premium Outlets®에서는 국제전화를 사용할 수 있습니다.

여행용 가방은 맡길 수 있나요?

아울렛 내에 설치되어 있는 코인로커에 보관해 주십시오.

해외에 짐을 택배로 보낼 수 있나요?

죄송합니다만, 일본 국내만 취급하고 있습니다.

애완동물을 데리고 가도 되나요?

시설 안에서는 시설의 약속을 지키신다면 애완동물 동반도 가능합니다. 다만, 각 숍 내의 동반은 사양하고 있사오니 양해해 주십시오(Dog Dept, Pet Paradise점포를 제외합니다). 시설 내에서는 반드시 줄을 매고, 기다리는 동안 점포 입구 등에 애완동물을 매어 두는 일은 삼가해 주십시오. 상세한 것은 안내센터로 문의해 주십시오.

영업시간에 관해서

영업시간은 어떻게 되나요?

10:00~20:00(계절에 따라 변동되는 시설도 있습니다) 상세한 것은 각 Premium Outlets®의 페이지를 참조해 주십시오.

정기휴일은 언제입니까?

연 1회, 2월의 제3목요일입니다.Sendai-Izumi Premium Outlets®만, 연 2회, 1/1과 2월의 제3목요일입니다.

교통수단에 관해서

자동차 이외에 공공의 교통기관을 이용해서 갈 수 있나요?

예. 자동차 이외에 전철 또는 고속버스 등을 이용해서 오실 수 있습니다. 자세한 내용은 각Premium Outlets® 교통편 페이지를 확인해 주십시오.

주차요금은 얼마인가요?

Rinku Premium Outlets®은 1시간 300엔입니다.
※1점포에서 1회 구입하신 물건이 2,000엔 이상인 경우 3시간 무료입니다. (구입하신 점포에서 서비스권을 받으십시오.) 그 외의 Premium Outlets®에서는 무료입니다.

배리어프리 대응에 관해서

누구라도 안심하고 이용할 수 있도록 설계가 되어 있나요?

넓은 시설 안과 통로에서 휠체어로도 쇼핑을 즐기실 수 있도록 설계되어 있습니다.

숍에 관해서

상품에 관한 문의는 어디로 하면 좋을까요?

Premium Outlets®안의 각 숍은 각각의 브랜드에 의해 직접 운영되고 있습니다. 상품에 관한 문의 등은 직접 각 숍으로 문의해 주십시오.