CHELSEA PREMIUM OUTLETS

TOSU PREMIUM OUTLETS

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SERVICE

SERVICES

The Information Center is located next to the Food Court. Click here to view location.
The Information Center provides various information to visitors. Stroller rental, wheelchair rental are also available.

Strollers can be borrowed free of charge from the Information Center. (A total of 37 strollers are available.)
A deposit of 1,000yen is required, but this will be refunded when you return the stroller.

  • a) 10 type A strollers (age 2 months to 12 months)
  • b) 30 type B strollers (age 12 months to 3 years)
  • You will be asked to provide some form of identification.
  • Please return the stroller to the same Information Center where you borrowed it.
  • Please return the stroller or buggy to the Information Center 15 minutes before closing time.
  • No advance reservations.
  • Please note that at busy times all the strollers may be in use.

Wheelchairs can be borrowed free of charge from the Information Center. (A total of 5 wheelchairs are available.)

  • You will be asked to provide some form of identification.
  • No advance reservations.
  • Please note that at busy times all the wheelchairs may be in use.

ATMs are located in the Food Court.
Credit cards registered overseas are not accepted.

[Saga Kyoei Bank]

  • Weekdays 9:30 - 20:00
  • Saturdays 9:30 - 19:00
  • Sundays and holidays 9:30 - 19:00

[Seven Bank]

  • Weekdays 9:30 - 20:00
  • Saturdays 9:30 - 20:00
  • Sundays and holidays 9:30 - 20:00

Click here to check which cards are accepted.

Lockers are available next to the Information Center.

  • 12 medium lockers(height 50cm / width 35cm / depth 42cm) 300yen
  • 20 small lockers(height 30cm / width 35cm / depth 42cm)200yen

The largest available lockers measure 80cm high x 35.5cm wide x 48cm deep. If your bag does not fit into the locker or if there are no empty lockers, you can leave it at the Information Center next to the Food Court.
Baggage must be collected before closing time.

The Baby Room is located in the Information Center. Hot water and baby food warming service are available.

Alterations can be performed for a charge at Mom’s Reform located near G-Shock.

A delivery service is available at Mom’s Reform located near G-Shock.

Taxis are available from beside No.3 Car Parking.

Baby changing facilities are available in each of the three restrooms and in the Baby Rooms.

Public telephones are available in the Food Court.
※International calls cannot be made.

A bus service operates from JR Tosu Station and Nishitetsu Ogori Station. Click here for information.

Please inform the nearest attendant if you feel unwell. We will be happy to assist you.

Barrier-free Environment

Disabled parking facilities are available in No.1,No4 and No5 Car Parking.
Our parking attendants will be happy to assist you with priority entry.

Wheelchairs can be loaned from the Information Center. (5 wheelchairs are available free of charge.)

Toilet facilities for disabled visitors are provided at four restrooms.

All passageways have slopes for wheelchairs.

All restaurants and cafes are wheelchair-accessible.

Guide dogs and service dogs are welcome in all stores, restaurants and cafes.

To Pet Owners

You are allowed to bring pets into the shopping center, but entry to stores (with one exception) is not permitted.
Please keep in mind that other visitors may dislike or be allergic to animals, and please observe the following guidelines.

  • Do not allow your pet to cause injury to other visitors (especially children).
  • Fierce dogs are not allowed.
  • Leave your pet with a responsible companion while you are shopping.
  • Pets are not allowed into the stores, with the exception of the Dog Dept store.
  • The owner is responsible for collecting and disposing of pet waste.
  • Do not tie up your pet at the entrance to stores.
  • Keep your pet on a leash.

Observing the above guidelines to pet etiquette will enable you and other visitors to enjoy shopping at Premium Outlets.

Smoking

Smoking is only permitted in the designated smoking areas where ash trays are provided. Please do not smoke while walking around the shopping center.