The Information Center is located next to the Food Court. Click here to view location.
The Information Center provides various information to visitors. Stroller rental, wheelchair rental and umbrella rental are also available.
Strollers, wheelchairs and umbrellas must be returned by 19:45.

Strollers can be borrowed free of charge from the Information Center.
A deposit of 1,000yen is required, but this will be refunded when you return the stroller.

Appropriate age
Age 1 month to approx. 3 years (up to 100cm tall)
Type A strollers and 3-wheel buggies are available.

• To ensure safe use of the strollers, there are restrictions on height as well as age.
• Please return the stroller to the same Information Center where you borrowed it.
• No advance reservations. Please note that occasionally all the strollers may be in use.

Wheelchairs can be borrowed free of charge from the Information Center.
6 wheelchairs are available.

• No advance reservations.
• Please note that at busy times all the wheelchairs may be in use.

(1) ATM for Juroku Bank, Tono Shinkin Bank
Located in front of ´Mom´ s Reform´
9:30-21:00 (On Saturday, Sunday and public holidays, cards issued by other banks may be used until 17:00)

(2) Convenience store ATM, E-Net Located inside the Food Court.
9:30-20:00 (Same as the Food Court hours of business)
Most cards issued by other banks may be used even on Saturday, Sunday and public holidays. See here for details

Located in the Food Court, in front of the restrooms.
Large size (H：80cm / W：35cm / D：51cm) 8 lockers 400 yen/locker
Medium size (H：50cm / W：35cm / D：42cm) 12 lockers 300 yen/locker
Small size (H：29cm / W：35cm / D：42cm) 10 lockers 200 yen/locker

• * The lockers may be used between 9:30 and 20:00.

The largest available lockers measure 80cm high x 35cm wide x 51cm deep.

(1) Located inside the Information Center. * Women only
Equipped with hot water dispenser for formula, microwave.

(2) Located next to the Section 2,000 (Premium Event Space) * Men and women
Equipped with baby changing beds, hot water dispenser for formula, microwave and vending machines.

• * The nursing room behind the vending machines is open to women only.

Available in the 8 Men’s and Women's restroom areas and in both of the Baby Rooms.

Alterations can be performed for a charge at Mom's Reform.

A delivery service is available at Mom's Reform. Delivery is only available within Japan.

Automatic vending machines selling sanitary towels, disposable cameras, disposable diapers, pantyhose, etc. are located in front of Information Center.

• Click here to view parking facilities.

Taxis are available from beside No.1 Car Parking.

Baby changing facilities are available in each of the three men's and ladies’ restrooms and in the Baby Room.

Public telephones are available by the restrooms in the Food Court.

A bus service operates from Toki Station on the JR Chuo Line. Click here for information.

Located in the Food Court, the Communication Center provides information on local industries and tourist attractions in the Toki area.

If you are unwell or hurt, please inform the nearest attendant or contact the Information Center. We will be happy to assist you.

Parking Facilities

Disabled parking facilities are available in No.1 Car Parking (P1).
Our parking attendants will be happy to assist you with priority entry.

Wheelchair Rental

Wheelchairs can be borrowed free of charge from the Information Center (6 wheelchairs available)

Restrooms

There is one multipurpose toilet in each of the 8 restroom areas.
* All multipurpose toilets are equipped with ostomate disposal facilities.

Slopes

All passageways have slopes for wheelchairs.

Restaurants and Cafes

All restaurants and cafes are wheelchair-accessible.

Guide Dogs and Service Dogs

Guide dogs and service dogs are welcome in all stores, restaurants and cafes.

You are allowed to bring pets into the shopping center, but entry to stores (with one exception) is not permitted.
Please keep in mind that other visitors may dislike or be allergic to animals, and please observe the following guidelines.

• Do not allow your pet to cause injury to other visitors (especially children).
• Fierce dogs are not allowed.
• Leave your pet with a responsible companion while you are shopping.
• Pets are not allowed into the stores, with the exception of the Dog Dept store.
• The owner is responsible for collecting and disposing of pet waste.
• Do not tie up your pet at the entrance to stores.
• Keep your pet on a leash.

Observing the above guidelines to pet etiquette will enable you and other visitors to enjoy shopping at Premium Outlets.