SANO PREMIUM OUTLETS® MITSUBISHI ESTATE SIMON CENTER SANO PREMIUM OUTLETS® MITSUBISHI ESTATE SIMON CENTER

SERVICES | SANO PREMIUM OUTLETS® | PREMIUM OUTLETS®

INFORMATION CENTER

Located near Coach.
Information Center provides various information to Customers. Stroller and Wheelchair rental are also available.

TAX-FREE STORES

At these Tax-free stores, if you meet the below conditions, you can shop Tax-free.
Please show your passport to the cashier when you shop.

  • For general goods (clothes, shoes, bags, accessories, etc) ; 5,000JPY or more excluding tax at the same store.
  • For consumable goods (food, beverages, alcohol, cosmetics, etc); 5,000JPY or more excluding tax, but 500,000JPY or less excluding tax at the same store.

This list is in alphabetical order.

Ace / Adidas / Aigle / Anteprima / As Know As / A|X Armani Exchange / Barclay / Barneys New York / Be Be / Beams / Bose / Bottega Veneta / Brooks Brothers / Callaway / Cecil Mcbee / Ciaopanic / Citizen / Clarks / Coach / Coach Men's / D'urban / Diana / Diesel / Dunhill / Etro / Fossil / Furla / G-Shock / Gucci / Indivi by Nextdoor / Isetan / Kanematsu / Kate Spade New York / Keen / Lacoste / Laundry / Laura Ashley / Le Creuset / Lowrys Farm / Marc Jacobs / Margaret Howell / Men's Bigi / Michael Kors / Miki House / Mitsumine / Nano・Universe / New Balance / Oakley / Paul Smith / Peach John / Pearly Gates / Pleats Please Issey Miyake / PLST / Pool Side / Prada Outlet(Prada/Miu Miu) / Ralph Lauren / Reebok / Regal / Royal Copenhagen / Royal Party / Salvatore Ferragamo Company Store / Scotch Grain / Seiko / Ships / Swarovski / Tasaki / The Body Shop / The Cosmetics Company Store / Theory / Theory Men / Timberland / Tommy Hilfiger / Toms / Triumph / Tumi / Union Station / United Arrows / Untitled by Nextdoor / Vicky / Victorinox / Vivienne Westwood / W Closet / Wacoal

FREE Wi-Fi SPOT

Available in Food Court.

CREDIT CARDS

Visa, MasterCard, American Express, Diners, JCB and Discover cards are acceptable at most stores.

ATM

International cards are acceptable.

[Seven Bank]  Located in Food Court.
Click here to check which cards are acceptable.

[JP Bank]  Located next to Information Center.

LOCKERS

Next to Information Center.

Size Height Width Depth Number of lockers Price
Large 80cm 35cm 48cm 8 500JPY
Medium 53cm 35cm 42cm 6 400JPY
Small 30cm 35cm 42cm 10 300JPY

If your baggage is larger than a locker or all lockers are full, you can leave it at Information Center for 800JPY with some conditions.
All baggage must be collected during opening hours.

TAXI

Available from Disabled Parking.

NURSING ROOM

First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact Information Center.

DIAPER CHANGING

Available in each of restrooms and nursing rooms.

STROLLER RENTAL

Can be borrowed free of charge at Information Center, and strollers with coin-operated are available in some areas.

Appropriate age: up to 3 years old.
Restriction: Up to 100cm tall and 15kg weight
Deposit:
1,000JPY is required at Information Center, but it will be refunded when you return the stroller.
Insert a 100JPY coin to release the stroller when you use coin-locked storoller.

  • *Please return the stroller to same place where you borrowed.
  • *Please note that occasionally all the strollers may be in use.

BARRIER-FREE

Parking

Equipped at designated areas.
Our parking attendants will assist those who may need it.

Wheelchairs

Can be borrowed free of charge at Information Center.

  • *Please return the stroller to same place where you borrowed.
  • *Please note that occasionally all the strollers may be in use.

Restrooms

Multipurpose toilet is equipped at each restroom.

Restaurants and Cafes

All restaurants and cafes are wheelchair-accessible.

Guide Dogs and Service Dogs

Guide dogs and service dogs are welcome in all stores, restaurants and cafes.

FIRST-AID STATION

First-Aid Stations and AED are equipped. If you need assistance, please inform the nearest staff or contact Information Center.

CLOTHING ALTERATIONS

Can be made at Mom's Reform with alteration charge.

DELIVERY SERVICE

Accepted at Mom's Reform.

  • *Items can be delivered only to addresses within Japan.

TO PET OWNERS

You are allowed to bring pets into the Premium Outlets, but entry to stores (with one exception) is not permitted.
Please keep in mind that other visitors may dislike or be allergic to animals, and please observe the following guidelines.

  • Do not allow your pet to cause injury to other visitors (especially children).
  • Fierce dogs are not allowed.
  • Leave your pet with a responsible companion while you are shopping.
  • The owner is responsible for collecting and disposing of pet waste.
  • Do not tie up your pet at the entrance to stores.
  • Keep your pet on a leash.
  • Observing the above guidelines to pet etiquette will enable you and other visitors to enjoy shopping at Premium Outlets.
  • Pets are not allowed into the stores.

SMOKING

Only permitted in the designated smoking areas where ash trays are provided. Please do not smoke while walking around Premium Outlets.

SANO
PREMIUM
OUTLETS®

2058, Koena-cho,
Sano-Shi, Tochigi, Japan

327-0822

HOURS

Jan.-Dec. 10:00AM-8:00PM
Closing Day: Once a year, on the third Thursday in February.
Click here for more information

170 OUTLET STORES

Stands in natural surroundings against the backdrop of Mt. Mikamo. Modeled after a town on the east coast of the U.S., center includes many famous brands.