INFORMATION CENTER

Located in front of the Food Gallery. Click here to view location.
The Information Center provides various information and answers visitors' queries. Stroller rental and wheelchair rental are also available.

STROLLER RENTAL

Strollers can be borrowed free of charge from the Information Center.
A deposit of 1,000 yen is required, but this will be refunded when you return the stroller.

Appropriate age
Age 1 month to approx. 3 years (up to 100cm tall)
Type A strollers and 3-wheel buggies are available.

• To ensure safe use of the strollers, there are restrictions on height as well as age.
• Please return the stroller to the same Information Center where you borrowed it.
• No advance reservations. Please note that occasionally all the strollers may be in use.
• * Strollers (for age 2 months to 36 months) with coin-operated locking mechanism are available at the entrance next to Café 31, in front of Family Ground. Insert a 100yen coin to release the stroller. (The deposit is returned upon return of the stroller.)

KIDS ROOM

Open to both men and women.

[Facilities]
5 nursing rooms (women only), Play Corner, crib, children's toilet, microwave, water heater, vending machine (for diapers, etc.)

WHIEELCHAIR RENTAL

Wheelchairs can be borrowed free of charge from the Information Center.
A total of 5 wheelchairs are available; 3 self-propelled type, 2 attendant-propelled type.
Please note that strollers should be returned no later than fifteen minutes before closing.

ATM

These are located next to the Food Gallery.

[Joyo Bank]
Weekdays, Saturdays, Sundays and holidays 9:00-20:00

[Seven Bank]
Weekdays, Saturdays, Sundays and holidays 9:00 until closing time (Times will vary depending on shop hours)
Click here to check which cards are accepted.

LOCKERS

These are located next to the Food Gallery.

• 8 large lockers (H：78cm / W：35cm / D：49cm) 500 yen
• 12 medium lockers (H：51cm / W：35cm / D：43cm) 400 yen

• Lockers are available from 9:30 to 21:00.

BABY ROOM

Located in the Information Center.(Women Only)
Baby Room:
3 rooms with shared sofa

Facilities:
Microwave, changing table, hot water, vending machine (for diapers, etc.)

DIAPER CHANGING FACILITIES

Available in each of the six restrooms and in the Baby Room.

TAILORING

Accepted at 'Mama's Reform', located next to the Food Gallery.
(There is a charge for tailoring)

DELIVERY SERVICE

Accepted at 'Mama's Reform' located next to the Food Gallery, Items can be delivered only to address within Japan.
(There is a charge for delivery)

AUTOMATIC VENDING MACHINES

Located next to the Food Gallery. Sanitary towels, disposable cameras, nappies (diapers), stockings etc., are available.(Items available vary depending on location.)

TAXIS

Parking facilities, taxi stand: Click here for information.

PUBLIC TELEPHONES

These are located next to the Food Gallery.

BUS

Buses run from JR Arakawaoki Station. Check here for details.
Boarding point for regular buses : Click here for information.

FIRST-AID STATION

If you are unwell or injured, please inform the nearest attendant or contact the Information Center. We will be happy to assist you.There is no doctor or nurse on duty.

CELL PHONE CHARGERS

Cell phone chargers are available for use inside the Information Center for a small fee (¥100 for 20 minutes' charge)

BARRIER-FREE ENVIRONMENT

Parking Facilities

Disabled parking facilities are available. Our parking attendants will be happy to assist you with priority entry.

Wheelchair Rental

Wheelchairs can be borrowed from the Information Center. (A total of 5 wheelchairs are available; 3 self-propelled type, 2 attendant-propelled type; free of charge.)

Toilets

[Wheelchair toilet]
Provided in the men's and ladies' restrooms next to the Food Gallery, Banana Republic, Family Ground, Café 31 and Citizen.
*An ostomate-accessible toilet is provided next to the Food Gallery.

[Multipurpose toilet]
Provided in the restrooms next to Schiatti, Banana Republic and Family Ground.
*Ostomate-accessible toilet with universal seat

Slopes

All passageways have slopes for wheelchairs.

Guide Dogs and Service Dogs

Guide dogs and service dogs are welcome in all stores, restaurants and cafes.

TO PET OWNERS

You are allowed to bring pets into the shopping center, but entry to stores (with some exceptions) is not permitted.
Please keep in mind that other visitors may dislike or be allergic to animals, and observe the following guidelines.

• Do not allow your pet to cause injury to other visitors (especially children).
• Fierce dogs are not allowed.
• Leave your pet with a responsible companion while you are shopping.
• Pets are not allowed into the stores, with the exception of the Pet Paradise.
• The owner is responsible for collecting and disposing of pet waste.
• Do not tie up your pet at the entrance to stores.
• Keep your pet on a leash.

Observing the above guidelines to pet etiquette will enable you and other visitors to enjoy shopping at Premium Outlets^®.

SMOKING

Smoking is only permitted in the designated smoking areas, where ashtrays are provided. Visitors are requested to refrain from smoking while walking around the shopping center.
A smoking area is provided next to Banana Republic.